Product Designer

Summary

Join Thumbtack's Customer Growth team as a Product Designer focusing on web-based experiences. You will be responsible for high-impact website redesigns, experimentation, and top-of-funnel optimization. Collaborate with cross-functional teams including Product, Engineering, Marketing, SEO, Brand, and Analytics to drive business growth and enhance our web presence. You will leverage your expertise in responsive web design, A/B testing, and optimization to create elegant and engaging user interfaces. This role requires 4+ years of product design experience with a strong portfolio of consumer-facing web work. Thumbtack offers a virtual-first working model, competitive salary, and various benefits.

Requirements

• 4+ years of product design experience, with a strong portfolio of consumer-facing web work
• Strong interaction design fundamentals paired with high-touch visual design — you can craft elegant, engaging interfaces with modern polish
• Expertise in responsive web design, with a strong understanding of mobile web interaction patterns
• Experience working with or adjacent to brand and marketing teams
• Familiarity with lifecycle marketing, SEO, and performance-driven design strategies
• Demonstrated success driving growth through experimentation, A/B testing, and optimization
• Experience leading or contributing to large-scale website redesigns
• Strong communicator with the ability to tell stories and align diverse stakeholders around your ideas
• Experience using prototyping tools in your design workflow

Responsibilities

• Craft high-quality, responsive designs that reflect contemporary interaction and visual design best practices — across desktop and mobile web
• Own the design for key in-flight projects within the Customer Growth team, focusing on upleveling high-traffic web experiences and optimization efforts
• Identify and execute on opportunities for A/B testing and conversion improvements in collaboration with data science and engineering
• Work closely with cross-functional partners in Product, Engineering, Marketing, SEO, and Brand to translate strategy into polished user experiences
• Use storytelling and visuals to communicate design rationale and bring stakeholders along in your process
• Leverage prototyping tools to communicate ideas, validate hypotheses, and refine interaction flows

Preferred Qualifications

• Experience working with native platforms (iOS, Android)
• Familiarity with HTML, CSS, and JavaScript

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being