Product Designer II

Summary

Join Affirm's Trust & Safety Design Team as a Product Designer II and play a vital role in designing and implementing solutions that protect our platform and users. You will design user flows and experiences for web/mobile applications focusing on authentication, identity verification, and fraud prevention. Leverage your design skills to create secure, seamless, and intuitive financial experiences. Collaborate with product, engineering, and research teams to translate ambiguous requirements into actionable solutions. Advocate for the user by leveraging research and analytics to improve the user experience, especially in sensitive security and identity flows. Communicate effectively with stakeholders and contribute to Affirm's design system. Utilize AI and emerging technologies to enhance design outputs and efficiency.

Requirements

• 3+ years of experience in consumer product/user experience design-focused roles, with a portfolio demonstrating thoughtful design solutions for complex problems
• A strong, thoughtful approach to the craft of design informed by user needs, with an emphasis on creating delightfully simple and intuitive experiences
• Demonstrated ability to turn ambiguous direction into clear conceptual solutions, solving for user needs and business objectives with limited guidance
• Passion for authentication, identity, and fraud prevention best practices, with a desire to learn and contribute to this critical domain
• Self-sufficient and proactive in seeking out feedback early and often from leadership and peers to drive continuous improvement
• Familiarity with working with and contributing to a design system
• Ability to foster an inclusive environment and contribute positively to team and cross-functional partnerships
• A demonstrated portfolio showcasing your strategic thinking across multiple product experiences and successful delivery of in-app/web solutions in a fast-paced environment

Responsibilities

• Design and execute end-to-end flows and product experiences for web/mobile applications that shape our trust and safety initiatives, including authentication, identity verification, and fraud prevention
• Apply foundational design skills to defined tasks, producing artifacts that meet Affirm’s high standards for design quality and business objectives
• Utilize basic design frameworks and structured thinking to address project goals, clearly articulating the rationale behind your design decisions
• Proactively seek feedback from your manager, peers, and collaborators to refine designs and identify areas for personal and professional growth
• Partner closely with product management, engineering, and research teams to understand complex problems and translate ambiguous requirements into clear, actionable design solutions
• Advocate for the user by leveraging research and analytics, demonstrating how insights have improved the user experience, particularly in sensitive security and identity flows
• Communicate effectively with stakeholders, providing clear and concise updates on tasks and ensuring your work aligns with broader team and company initiatives
• Contribute to and work within our existing design system, ensuring consistency and scalability of solutions across the platform
• Leverage AI and emerging technologies to amplify design outputs and increase efficiency, while consistently maintaining our high bar for quality and user experience

Preferred Qualifications

Experience with or a strong passion for AI technology and its application in enhancing design workflows and product experiences

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount