Iterable is hiring a
Product Enablement Manager

Summary

Join our team as a Product Enablement Manager to spearhead the enablement strategy and execution surrounding new product and demo releases. As a dynamic and driven individual, you will ensure that our sales and customer success teams are fully prepared and equipped with the skills needed to effectively sell, support, and drive the adoption of our new features and products to our customers.

Requirements

• 3-5 years of experience in Product Enablement, Sales Enablement, Customer Success Enablement, or Product Marketing
• Experience defining and delivering role-specific enablement programs within a product release framework
• Understanding technical concepts of the Martech/Adtech ecosystem: Mobile, APIs, Programming, Custom Integrations & ETL Processes
• Experience with WorkRamp LMS, Guru, Salesforce CRM, or Gong
• Familiarity with enterprise email marketing and marketing automation solutions
• Strong ability to represent concepts, as well as summarize and communicate complex ideas into the curriculum with a strong sense of how professionals think, operate, and absorb training
• Strong understanding of the sales process and the necessary tools and tactics needed to drive engagement and success
• Demonstrable project management skills in the owning of the requirements, scheduling, resourcing, design, delivery, documentation, and roll-out of projects
• Exceptional communication and presentation skills, with the ability to convey complex information in an accessible and engaging manner
• Proven ability to work effectively in a fast-paced, remote environment, managing multiple projects with tight deadlines
• Highly organized with a strong attention to detail and a focus on delivering results
• Be highly coachable and invested in your professional growth, development, and career path

Responsibilities

• Develop and execute enablement programs focused on new product releases
• Partner with Product Management, Marketing, Demo Engineering, Sales, and Customer Success teams to create comprehensive training materials and resources that align with product enhancements and releases
• Conduct regular training sessions and workshops for internal teams, focusing on new product features' practical applications and benefits
• Measure and analyze the effectiveness of enablement initiatives to continuously improve training processes and materials
• Maintain a detailed understanding of the product and demo org roadmap and upcoming releases to prepare enablement strategies proactively
• Uplevel the existing Product Release enablement processes, templates, and program operations
• Manage creating and maintaining product enablement content libraries, ensuring materials are up-to-date and easily accessible
• Facilitate communication across departments to ensure alignment and consistency in product messaging and strategies

Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation