Product Lead, Payments

Summary

Join SevenRooms as a Product Leader to build and enhance our Payments solutions. You will define product requirements, lead cross-functional teams, and manage projects. Collaborate with stakeholders across the company, particularly in Finance and Operations. Research customer needs and market trends to develop a comprehensive Payments strategy. This role requires 4+ years of product management experience and 6+ years of B2B SaaS Payments or related experience. SevenRooms offers a competitive compensation package, comprehensive benefits, flexible work arrangements, and opportunities for professional development.

Requirements

• 4+ years of product management experience
• 6+ years of B2C or B2B SaaS Payments or related experience
• An understanding or background in payment analytics, enough to consider potential roadmap items by impact to transactions revenue
• Experience working with executive-level stakeholders and/or clients, including expectation setting, discovery and collaboration, and successful delivery of offerings
• Track record of shipping successful Payment related products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
• Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
• Curiosity to dig several layers deep into solutions with an eye toward continuous improvement and creative thinking
• Experience building solutions with transaction revenue or knowledge of pricing on transactions in general. Experience and working knowledge of payment players, ecosystem, incentives, and foundational systems

Responsibilities

• Define business and product requirements for Payment gateways and solutions
• Lead cross-functional teams to execute on product plans and to deliver results
• Function as the Product Owner of a development team to define, deliver, build and iterate on capabilities
• Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints that meets and hopefully exceeds partner expectations
• Get in front of stakeholders to prioritize and execute on key functionality
• Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
• Research, analyze, and interview customers to understand their requirements, operational needs, competitive offerings, and desires for generating additional revenue for their restaurant through payment related activities
• Compare those requests against market trends and technical capacity to prioritize a holistic Payments vision while supporting smaller iterative payments improvements with our existing gateways

Preferred Qualifications

• Experience working in Hospitality and knowledge of restaurant and hotel operators
• An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins

Benefits

• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company
• The On-Target Earnings (Base + Bonus) range for this role is $211,600-$244,375
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace
• Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. All full-time employees are eligible for our Core Value Awards program which is awarded bi-annually and recognizes those who exemplify our organization’s core values. You can expect unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs