Product Management

Summary

Join Workato, a leading enterprise orchestration company, as a Product Management Intern to contribute to the Usage & Adoption team. You will play a key role in designing in-product experiences that drive user discovery and adoption of Workato's features. This includes crafting engaging content, user guides, and tailored experiences for diverse user segments, ultimately supporting user growth and feature adoption. You will also be responsible for designing and iterating in-product campaigns, crafting copy and user flows, testing and optimizing guides, monitoring user behavior, and presenting data-driven insights to influence product and user engagement strategies.

Requirements

• Foundations in Web Development (HTML, Javascript, CSS)
• Basic knowledge in SQL
• Basic knowledge of Automation and Integration
• Familiarity with UI/UX principles
• Strong copywriting skills to craft concise, engaging, and clear messaging for user experiences
• Ability to articulate a vision or direction for each piece, and come with ideas based on the brief given
• Excellent communication skills and strong ability to collaborate with others throughout the company, sometimes across international time zones
• Able to work independently and efficiently to hit short deadlines
• Strong organizational skills and attention to detail to juggle multiple projects simultaneously
• Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

Responsibilities

• Design and iterate in-product campaigns and user experiences that drive feature discovery and adoption
• Craft copy and design user flows that are intuitive, visually appealing, and aligned with Workato’s positioning
• Test, experiment, and optimize guides to enhance the user journey and learning experience
• Monitor user behavior, capture insights, and analyze segments to refine key user milestones
• Present data-driven insights to influence future product and user engagement strategies
• Support user growth through increased engagement and feature adoption by creating tailored experiences for diverse user segments