Product Manager

Summary

Join Accela's Inbound Product Management team as a key voice of the customer, driving product development and execution. You will translate customer needs into impactful roadmaps, gather requirements, define features, and collaborate with engineering. This role involves managing the product roadmap, prioritizing features, and working with various stakeholders. You will develop business cases, create product roadmaps, and define product requirements. Success in this position requires excellent communication, collaboration, and leadership skills, along with experience in SaaS software development and business processes. The ideal candidate is self-motivated and possesses strong business acumen.

Requirements

• 5+ years of experience in full life-cycle Product Management
• Previous experience in process automation-oriented enterprise software, low-code configuration tools
• Technical expertise in SaaS application architecture
• History of using customer and market research to drive decision making
• Able to bring order to complex systems by identifying patterns in customer usage
• Proven track record of delivering successful enterprise software or SaaS products
• Proven stakeholder management skills working with a cross-functional team to influence and lead across all parts of a geographically distributed organization
• Proven experience working in a product driven company building a successful solution
• Previous experience presenting product vision, business results and driving collaborative discussion among large teams, to business stakeholders and executives
• Experience as a product owner in an agile environment
• Have led a migration of legacy products and feature sets to newer products/technology
• Experience identifying and addressing customer needs, building relationships with customers, and communicating with customers in a clear and knowledgeable manner
• Strong organizational and analytical skills with a track record of measuring and reporting key performance indicators including revenue, market adoption, margin and up-sell/cross sell

Responsibilities

• Manage Accela’s end-to-end feature delivery cycle, including conversion of use cases into requirements and development of solutions on an enterprise SaaS platform
• Lead as a Product Owner on the SCRUM team
• Own the roadmap that drives for the best customer experience possible. Work with engineering, outbound product management, and UX leadership to deliver world-class product experiences
• Collaborate with the outbound Product Manager and Executive Leadership to define the success criteria and KPIs that align to business goals; and develop methods to monitor progress
• Drive buy-build-partner analysis, and where necessary, collaborate with the outbound Product Manager to review potential partner relationships for the product

Preferred Qualifications

• Experience with Accessibility conformance, using Accessibility tools like AXE, JAWS, Total Validator; Have taken any general or specific training in Accessibility for the web
• Experience working with State and Local government

Benefits

• Medical, dental, and vision plans
• Family planning benefits
• 401(k) retirement savings plan with company match
• Health savings account with company contributions
• Flexible spending account
• Life, accident, and disability coverage
• Business travel insurance
• Employee assistance programs
• Other well-being benefits
• Commissions