Product Manager

Summary

Join CHeKT as a Product Manager and contribute to the development and growth of visual security solutions. Collaborate with cross-functional teams, including software engineers, designers, and stakeholders, to drive the product development lifecycle. Engage with customers and partners to understand their needs and pain points. Develop and execute integration strategies with key partners. Translate product vision into detailed requirements and champion the product internally. Troubleshoot and resolve escalated product issues. Prioritize product improvements based on feedback. This remote position requires occasional travel to company headquarters.

Requirements

• B.S. or B.A. required
• 2-5 years in product, project, or program management with a track record for managing and launching successful products
• Deeply curious and understand the importance of “why” before you get into the “what”
• Strong ability to process and synthesize information, quickly build domain knowledge, draw logical conclusions, and frame decisions
• Skilled in optimizing workflows to enhance efficiency and effectiveness
• Excellent interpersonal skills and ability to interact and work across, up, and down the work organization
• Genuine self-starter who proactively identifies challenges/opportunities and works across the team to generate and implement solutions
• A great collaborator who knows that to deliver anything of value is a team effort and likes to dig in with engineers to find the best solution to a problem
• Proven ability to lead multiple projects simultaneously in a fast-paced, agile-driven engineering team, based on mutual trust and credibility
• The position will be remote and will require travel to CHeKT’s headquarters in Shreveport, LA & Alarm.com’s headquarters in Tysons Corner, VA, from time to time

Responsibilities

• Drive the entire product development life cycle – Writing product specifications, testing new features, managing beta programs, and developing product marketing materials and technical documentation to ensure successful product launches
• Collaborate with product designers and software engineers to make strategic and tactical decisions about product functionality daily
• Regularly engage with customers and monitoring station partners to develop a deep understanding of their business needs, workflows, and pain points
• Collaborate with the COO and VP of Technology to develop integration strategies with Alarm.com, OpenEye, and other integration partners
• Lead the execution of CHeKT integration strategies and create detailed integration roadmaps and timelines
• Translate the product vision into detailed requirements for execution
• Be the product champion to internal sales, marketing, and support teams
• Work with engineering, support, sales, and high-profile partners to troubleshoot and resolve escalated product issues
• Recommend and prioritize improvements to existing products based on customer and stakeholder feedback
• Other duties as assigned

Preferred Qualifications

Degree in an engineering discipline, computer science, math, physics, or related field is highly preferred

Benefits

• Subsidized medical plan options
• An HSA with generous company contribution
• A 401(k) with employer match
• Paid holidays
• Wellness time
• Vacation increasing with tenure
• Paid maternity and bonding leave
• Company-paid disability and life insurance
• FSAs
• Well-being resources and activities
• A casual dress work environment