Product Manager

Summary

Join Avetta as a Senior Product Manager and champion the customer experience, leveraging data-driven decisions and customer-centric design to deliver exceptional SaaS solutions. You will define and execute product strategy and roadmap, aligning with business objectives and customer needs. As a key leader, you'll oversee feature investigation, analysis, and documentation for Avetta's Connect platform. You will craft and articulate the product vision and strategy, ensuring alignment across stakeholders. This role requires strategic thinking, strong leadership, and the ability to translate complex user needs into actionable features. Mentoring junior product managers and engaging with executives and external stakeholders are also key aspects of this position.

Requirements

• 7-10+ years of product management experience, with a focus on enterprise SaaS products
• Experience leading cross-functional teams in an Agile/Scrum environment
• Demonstrated ability to define product strategy, set clear priorities, and drive execution
• Strong background in customer discovery and problem validation, with a passion for solving user pain points
• Ability to navigate complex technical discussions, including UX design, engineering feasibility, and business trade-offs
• Proven track record in data-driven decision making, including defining and tracking product KPIs
• Excellent stakeholder management skills, with experience influencing executives and collaborating across departments
• Strong storytelling and communication skills
• Hands-on experience with Jira, Confluence, and similar product management tools
• Bachelor’s degree in Computer Science, Business, Marketing, Information Systems, or a related field

Responsibilities

• Serve as the voice of the customer, ensuring that all product decisions enhance user experience and drive customer satisfaction
• Conduct user research, gather feedback, and integrate customer insights into product development
• Own the strategic vision, roadmap, and execution plan for your product vertical within Connect
• Define product goals, KPIs, and success metrics to measure impact and continuously iterate for improvement
• Identify market trends, competitive landscape, and opportunities to drive innovation
• Lead the end-to-end product lifecycle, from discovery to launch, collaborating with engineering, UX, marketing, sales, and customer success teams
• Work closely with UX designers to research, prototype, and test solutions to optimize user experience
• Align stakeholders around product decisions and effectively communicate business value
• Prioritize product backlog, balancing short-term needs with long-term vision
• Ensure timely and high-quality execution of product features by working closely with engineering and design teams
• Adapt to changing priorities and proactively address roadblocks to maintain product momentum
• Utilize a data-driven approach to validate product decisions and measure feature effectiveness
• Analyze key metrics and user behaviors, leveraging insights to refine the roadmap and optimize performance
• Create and present reports to executives, providing visibility into product impact
• Serve as a thought leader within the company, presenting product strategies and innovations to internal and external stakeholders
• Mentor junior product managers, fostering a high-performance product team
• Stay up to date with industry trends, emerging technologies, and best practices in product management

Preferred Qualifications

• Experience in B2B SaaS or Compliance/Risk Management software
• Exposure to machine learning, AI-driven insights, or automation in product development
• Background in enterprise third-party integrations, APIs, and cloud-based solutions
• Understanding of user behavior analytics tools (e.g., FullStory, Pendo, Amplitude, Google Analytics)
• Experience working in a global market, managing multi-region product requirements
• Master’s degree (MBA or equivalent)
• Certifications in Agile, Scrum, or Product Management (PDMA, CSPO, SAFe, Pragmatic Institute, etc.)

Benefits

• Health, dental and vision insurance
• 401(k)
• PTO