Product Manager

Summary

Join Counterpart Health as a Product Manager and lead pods in building innovative healthcare products. You will own the product lifecycle, from roadmap to successful landings, focusing on early diagnosis of chronic conditions and automated clinical documentation. Collaborate with engineers, clinicians, and designers to build ML products and rapidly iterate MVPs. As a subject matter expert, you will identify and solve high-impact areas for users and the business. You will be accountable for pod outcomes and articulate the value of the pod's work through metrics. Success involves launching pod operations, shipping meaningful work, and understanding value-based care.

Requirements

• You have a minimum of 2+ years of product experience
• You have a minimum of 4+ years of experience in primary care provider workflows OR working on data platforms OR driving innovation in healthtech, including experience in startups, digital health solutions, or emerging technologies
• You have experience being part of an empowered product organization
• You are proficient with SQL, data analytics, and have an understanding of machine learning approaches
• You own outcomes. Product launches are fun, but seeing the impact of the pod’s work driving improved patient outcomes is what motivates you

Responsibilities

• Build ML products focused on the early diagnosis of chronic conditions and the associated indicators that help provide context to clinicians as to why a model is identifying risk in a patient
• Bring automated clinical documentation to all Counterpart providers by improving upon the existing AI scribing workflow in Counterpart Assistant and integrating with other currently available scribing solutions. Additionally, you will leverage scribing outputs to drive efficiencies and value throughout Counterpart Assistant
• Build rapidly iterated MVP products leveraging new technologies, fostering a culture of innovation to test strategic opportunities in collaboration with the Counterpart leadership team
• Be a leader on a pod with the product ‘triad’: product, design, engineering, and data science. As a healthcare product, we also deeply integrate and coordinate with our clinical teams (MDs, NPs, RNs, MAs, coders, billers, etc.)
• Be the subject matter expert on the pod for all things relating to our user, business, and industry
• Focus on identifying and solving the highest impact areas both for our users and our business simultaneously
• Iteratively improve the product, finding ways to deliver customer value as early as possible in the development process
• Articulate how the pod can measure the progress it’s making; if you can’t measure it, you can’t describe how you’ve moved it
• Be accountable for the outcomes of the pod, finding solutions to problems and enabling the success of the pod

Benefits

• Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities
• Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions
• We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage
• We understand the importance of mental health in fostering productivity and maintaining work-life balance
• To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy
• Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location
• Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents