Product Manager

Summary

Join ECP, a market-leading SaaS software solution for senior living communities, as a Product Manager. This role involves overseeing the development of existing products, owning project success, and acting as an Agile Product Owner. You will be responsible for analyzing data, collaborating with the product team, and ensuring customer pain points are addressed. The ideal candidate has 2+ years of SaaS product management experience and a relevant degree. Strategic thinking, a customer-centric mindset, strong project management skills, and excellent communication are essential.

Requirements

• 2+ years of product management experience at a SaaS company
• A relevant degree or background (e.g., business, design, engineering, a leadership role in health/long-term care)
• Strategic and critical thinker
• Customer-centric mindset with the capability of translating that into the product development process
• Strong project management skills & attention to detail
• Excellent verbal and written communication skills

Responsibilities

• Oversee the continued development of existing products
• Own the success of assigned projects and products (e.g., solve customer pain points and meet business objectives)
• Be an expert on the product, customer, business, market, and industry
• Analyze data and metrics to make informed product decisions
• Collaborate with product team (product, engineering, design, marketing) to execute product planning, customer discovery, product discovery, product development and product launch
• Act as an Agile Product Owner (communicate product vision, prioritize product backlog, write product requirements, participate in daily stand-ups, sprint planning and retrospectives)