Product Manager
Fabric by Gerber Life
Summary
Join Fabric, a company revolutionizing the financial life of families, as a Product Manager for the Insurance team. You will be fully responsible for our insurance products and tools, developing a product vision and strategy, prioritizing high-impact features, and collaborating with cross-functional teams. This role demands deep user understanding through research and experimentation, data-driven decision-making, and effective stakeholder communication. You will lead and mentor your team, fostering a collaborative and user-centric environment. Fabric offers a competitive salary and benefits package, including comprehensive health insurance, a 401(k) plan, paid time off, a fully remote work environment, parental leave, and a diverse and inclusive workplace.
Requirements
- 5+ years of product management experience (i.e., can run product discovery and product delivery with low touch guidance)
- Superior attention to detail and desire to understand the underlying reality of the consumer behavior and what is driving that behavior
- Experience synthesizing and interpreting consumer experience data
- Strong analytical skills, including working knowledge of SQL
- A bias towards action
- Compassion for your coworkers and our customers
- Clear and concise verbal and written communication
- Experience collaborating with engineering, design, and user experience
- Technical expertise on APIs and BI infrastructure
Responsibilities
- Develop a product vision (where you see the product in the next year, three years, 5 years) and product strategy (how we’ll get to the vision)
- Prioritize and implement the highest impact products / features to solve our hardest problems (products / features that our users love in ways that work for the business)
- Partner closely with your team, adjacent product teams, and stakeholders
- Deeply understand our users’ problems, needs, and behaviors through qualitative and quantitative research methods
- Engage in continuous product discovery processes, including user research, user testing, and prototyping to validate hypotheses and ensure that we are building the right features and products
- Translate these insights into clear, actionable product strategies and roadmaps that are aligned with company goals
- Design and execute experiments to test assumptions and hypotheses about product features and user needs
- Use A/B testing, MVPs, and other experiment frameworks to validate ideas with minimal risk and investment
- Use the learnings to iteratively refine product concepts before committing significant resources
- Develop and articulate a compelling product vision and strategy that aligns with the company's goals and resonates with customer needs
- Ensure that the product discovery and validation feed into the vision and strategic planning, enabling informed decision-making and prioritization
- Have an opinion on when to accept technical and product debt and when to pay it down
- Lead cross-functional teams (including design, engineering, data, research, marketing, and support) to define requirements and bring validated products to market
- Focus the team on high-impact initiatives, ensuring a lean approach to development and a rapid iteration cycle based on user feedback, data monitoring analysis, and if we are hitting our company goals
- Utilize and synthesis data from user interactions, user research, market analysis, and experimentation outcomes to inform product decisions
- Establish and monitor metrics to measure product performance, user satisfaction, and business impact, synthesizing these insights to prioritize feature development and improvements against our company goals
- Collaborate with stakeholders across the organization to align on product goals, communicate discoveries and insights, and ensure a shared understanding of product direction (e.g., scoping of new features, progress on features in development, and releases of new features)
- Prioritize initiatives based on strategic importance and resource availability, managing expectations and reporting on progress
- Coach and mentor product management staff in product discovery techniques, user research methodologies, and experiment design
- Be open to receiving coaching and feedback to continuously improve product management skills
- Foster a culture of collaboration, learning, experimentation, and user-centric product development within the team
Preferred Qualifications
Experience with Python/R in a statistical capacity
Benefits
- Competitive salary and benefits - comprehensive health insurance, a 401(k) plan, three weeks of paid time off, plus everything you’ll need to set up your home office, and more
- Fully remote – your commute can be directly from your bed to your desk, and our dress code is sweatpants-friendly. It also means more flexibility in your schedule and better work-life balance
- Agility & financial strength - Fabric recently became part of Western & Southern Financial Group, which has been selling insurance for 135 years. It’s the best of both worlds - we have the agility, flexibility, and growth opportunities of a small startup with the resources and stability of a large corporation
- Parental leave - Fabric isn’t just a great place to be a parent – it’s a great place to become a parent, with 12 weeks of both maternal and paternal paid leave
- A diverse workplace - We’re big on DEI and strive to create an open and transparent work environment – that means published salary bands to promote pay equality, Days of Action for activism and/or charity work, among other initiatives. We believe that an inclusive culture drives innovation, and results in better products and experiences for the communities we serve