Product Manager

Summary

Join Flywire as a Product Manager and lead the development of our healthcare billing platform. You will be responsible for creating and managing the product roadmap, defining user stories, and measuring key performance indicators. Collaborate with cross-functional teams to ensure market readiness of new products and features. Your mission is to enhance the platform's value for existing clients, attract new clients, and improve accessibility for external integrators. Flywire offers competitive compensation, including restricted stock units, employee stock purchase plans, and various benefits such as wellbeing programs and generous time off. The role requires 5+ years of Product Manager experience and a strong background in the healthcare revenue cycle.

Requirements

• Bachelor’s degree or relevant business / information technology experience
• 5+ years of Product Manager experience
• Experience working within the healthcare revenue cycle space is required
• Confident leadership skills that allow for providing direction to development teams
• High self-motivation and self-direction
• Solid technical background, with understanding or hands-on experience in cloud services and web technologies
• Excellent client-facing and internal communication skills (written and oral)
• Strong organizational skills, including attention to detail and multi-tasking

Responsibilities

• Create, manage, and refine the roadmap and backlog
• Define user stories, lead sprint planning, and backlog refinement
• Define and measure product KPIs, then identify trends and craft product improvements in response
• Create alignment internally to drive a coherent and explicit set of priorities for the development teams
• Work across functional teams (Marketing, Implementation, Customer Success, Sales) to ensure that new products, features, and functionality are market ready. This includes helping with documentation, training, pricing, rollout strategy, etc
• Manage and track all resources and activities to ensure all deliverables will be completed on time
• Quality – Delivering a quality solution to our clients is paramount to our success and growth
• Development of thorough and crisp definition of our implementations including precise timeframes and implementation goals and results
• On time and within budget implementations resulting in high levels of customer satisfaction
• Clear and timely communications and project reporting

Benefits

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)