FreshBooks is hiring a
Product Manager

Summary

Join FreshBooks, a leading cloud-based SaaS accounting software, as a Product Manager to lead product workstreams, collaborate with cross-functional teams, and drive business outcomes. You'll be responsible for defining measures of success, organizing agile teams, and advocating for customers. With 4+ years of impactful product management experience, you'll bring exceptional communication skills, strong data acumen, and empathy for small businesses.

Requirements

• 4+ years of impactful product management experience
• Ability to collaborate with a team of developers and UX designers to build great products
• Exceptional communication skills including the ability to communicate complex concepts in a simple and effective manner
• Strong data acumen and experience working closely with analysts to obtain data needed to support strategic decisions
• Ability to think “big picture” and develop a compelling vision for your product workstream
• Empathy is your strong suit: you can spend time with external and internal customers to develop a deep understanding of the challenges of small businesses
• Demonstrated ability to quickly learn, adapt, and apply knowledge in a rapidly changing landscape

Responsibilities

• Be a leader on a product workstream, an influencer in your product area, and an emerging voice in the product organization
• Clearly articulate the “why” for the initiatives you work on to stakeholders, and craft a 4-5 quarter roadmap that will lead to the desired outcomes
• Be responsible for defining measure for success for your workstream and initiatives, establish meaningful leading indicators for proactive measurement with data analysts, and derive appropriate course of action based on results
• Organize and manage an agile team of developers, designers, and product marketing managers to execute and deliver desired outcomes for our clients
• Contribute to greater product initiatives that span across product areas and drive business outcomes, including acting as an advisor of our domain
• Collaborate with cross-functional teams (sales, support, business development, etc.) to ensure understanding of desired outcomes and how it aligns with product vision/mission
• Be the product expert when it comes to your product domain area, with emphasis on workflows within your product area
• Advocate for our customers and the products, spend time with customers to develop a deep empathy for the challenges of small businesses

Benefits

• Comprehensive Health and Wellness Benefits
• Perks that Matter
• Working Environments to Help You Thrive
• Supportive Peer Group, Mentors, and Leaders
• Accelerated growth