Product Manager

Summary

Join Grafana Labs as a remote Product Manager for Grafana Cloud's usage and billing experience, focusing on creating a clear and transparent view of customer spending. You will develop a product vision and roadmap, collaborate with various teams (Engineering, Design, Product Design, Product Marketing), and work closely with customers to understand their needs and pain points. This role requires strong communication skills and experience in product management, B2B SaaS, and data visualization. You will be responsible for making data-driven decisions regarding go-to-market strategies, pricing, and packaging. The position offers a competitive salary and benefits package, including equity and bonuses.

Requirements

• 1+ years of experience in Product Management
• 1+ years of experience working on a B2B SaaS product
• Experience with product analytics, SQL, PowerBI, Tableau, BigQuery, Looker and/or data visualization tooling
• A desire to dive into complex solutions and work with a highly technical product and customers
• Experience partnering with Product Design to build delightful user experiences
• Experience working with engineering teams to design and build products in a fast-paced environment
• Excellent written and verbal communication skills

Responsibilities

• Transform ideas and feedback into a product vision and roadmap
• Empathize with customer problems in order to collect user needs, requirements, and pain points
• Curate and convey user feedback to Engineering, while providing evidence to support tradeoffs and priorities
• Work closely with Product Marketing to explain Grafana Cloud’s consumption-based billing model to Go-To-Market teams and customers, creating documentation, blog posts, website content, datasheets, and whitepapers
• Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering

Preferred Qualifications

• Experience operating or using Grafana Labs open source projects, including Grafana, Grafana Loki, Grafana Tempo, Grafana Mimir, Grafana Pyroscope, or Prometheus
• Experience with Kubernetes
• Experience working on products related to financial reporting, billing systems, budgeting, or business intelligence
• Experience building observability and/or monitoring tools and/or other types of developer tools
• Experience with open source software and/or commercial open source companies

Benefits

• Equity
• Bonus (if applicable)