Product Manager

Summary

Join Masabi, a company revolutionizing fare payment for public transportation, as a Product Manager for their rider-facing mobile app and web portal. This role focuses on creating intuitive and accessible experiences for millions of transit users worldwide. You will be responsible for the entire product lifecycle, from discovery and definition to launch and iteration. You will collaborate with transit agencies, internal teams, and riders to translate real-world needs into impactful features. This is a remote position based in Romania, offering the opportunity to build meaningful products that positively impact millions of people globally.

Requirements

• A purpose-led product thinker who thrives in a collaborative environment
• Natural problem solver with a track record of building and shipping mobile apps or complex user-facing features
• Comfortable in dynamic, agile environments, with an action bias and the ability to adapt quickly to change
• Skilled at fostering cross-functional collaboration, bringing together diverse perspectives to shape a clear and compelling product vision
• Technically fluent: able to speak the language of engineers, even if you're not writing the code yourself
• Empathetic and curious,  with a user-first mindset and a passion for improving lives through better design and tech
• Clear and thoughtful communicator, fluent in English, who adjusts their style to suit the audience and context
• A team player at heart: open, honest, and energised by working with others toward a shared mission

Responsibilities

• Own and evolve the end-to-end product lifecycle for the rider app and web portal,  from discovery and definition through to launch and iteration
• Partner with transit agencies, internal teams, and riders to translate real-world needs into impactful features
• Define and shape new capabilities using tools such as user journeys, prototypes, and product briefs
• Work closely with engineers and designers to ensure features are not just built, but built right for users
• Balance competing priorities and constraints to create coherent, accessible and delightful experiences across devices and use cases
• Stay ahead of evolving UX patterns, accessibility standards, and rider expectations, grounding decisions in data, research, and insight
• Bring creativity, clarity, and momentum,  identifying opportunities, removing blockers, and pushing forward, together

Benefits

• Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are
• Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey
• Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load