Product Manager

Summary

Join Muck Rack's Search & Monitoring tech team as an experienced Product Manager, Application. You will collaborate with cross-functional teams to develop and launch valuable products for PR users and journalists. Responsibilities include writing clear requirements, managing backlogs, advocating for tech projects, and defining project plans. Success will be measured by effective backlog management, customer-centricity, strong cross-functional relationships, and data-driven decision-making. The ideal candidate possesses 2+ years of product management experience in SaaS, proficiency in product development tools, and strong self-management skills. Muck Rack offers a fully remote work environment, competitive compensation, comprehensive benefits, and opportunities for professional development.

Requirements

• 2+ years product management, or equivalent professional SaaS experience in customer success, UX research, product operations, product marketing, or data analytics roles
• Proficiency in contributing to product development teams, from solution requirements to execution, and asynchronously breaking down product and technical requirements. Past experience with hybrid or distributed teams is a plus
• Experience in using product development tools (ex. JIRA, Shortcut or Linear), navigating product analytics (ex. Heap, Pendo), and collaborative tools (ex. Miro, FigJam, LucidCharts, etc.)
• Experience performing quality assurance (QA) testing to evaluate functionality and catch issues before they reach production
• Strong self-management practices with attention to detail
• Ability to distill business needs to support the product to meet those needs
• Experience working on a complex, data-rich platform
• Familiar with SQL queries with exploratory data analysis

Responsibilities

• Write clear requirements, and acceptance criteria to ensure tech teams have the clarity they need to deliver high quality outcomes for users and internal stakeholders
• Maintain the day-to-day backlog with the engineering teams, ensuring all tickets are prioritized and planned to meet targeted milestones
• Advocate for and manage tech projects related to component libraries, design systems, developer experience and more
• Inform and manage project plans on more major projects to ensure cross-functional dependencies are known and tracked, and define and track progress against project OKRs
• Communicate effectively with team members and key stakeholders to achieve project goals and to identify and mitigate risks as they arise
• Define metrics to assess the health of your product area and enact a plan for quality assurance
• Analyze and monitor qualitative and quantitative data on Muck Rack usage to develop world-class user experiences

Preferred Qualifications

Past experience with hybrid or distributed teams

Benefits

• Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever . We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership
• Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions
• Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription
• PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our "Holiday Swap Program." We also provide up to 16 weeks of fully paid parental leave
• Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development