Product Manager

Summary

Join Narvar's growing team as a Product Manager with proven experience in building SaaS products. You will play a key role in leading the Track and Notify product lines, developing roadmaps, creating business requirements documents, and managing the backlog. This involves working with cross-functional stakeholders, defining product specifications, conducting market research, and collaborating with engineering and design teams. You will also interface with clients, gather requirements, and optimize features post-launch. The ideal candidate has experience in SaaS startups, particularly in e-commerce or retail, and possesses strong communication and analytical skills. This role reports to the Director of Product Management for Track & Notify.

Requirements

• 6+ years of software product management experience in high-leverage roles
• 3+ years working in SaaS startups, ideally in ecommerce or retail fields
• Track record of creating highly intuitive and usable business- and consumer-facing experiences
• Ability to drive growth in ambiguous environments and bring others along
• Proven ability to collaborate across teams and geographies
• Skilled in analyzing and synthesizing data to set strategic goals while ensuring continuous measurement and iteration against it
• Exceptional communication skills, with the ability to flex your style based on the audience and effectively engage C-level executives
• Ability to keep perspective
• Bachelor's degree in business administration, marketing, computer science, economics, or a related field; or equivalent work experience

Responsibilities

• Serve as a subject matter expert on our Track and Notify product, while exhibiting confidence in explaining Narvar’s entire product suite, including messaging and returns
• Partner with cross-functional stakeholders to define and prioritize the roadmap for your product area
• Specify, prioritize, and communicate product specs, using PRDs that contain user stories, business rules, flows, interaction design guidance, and use cases
• Use customer & market research, user feedback, customer usage, and competitive analysis to identify new product opportunities and enhancements
• Identify and interpret immediate and/or upcoming client needs and work with the team to develop a product feature plan that addresses them
• Develop strong relationships with Engineering and Design to create world-class experiences for our client's brands
• Collaborate with other product managers to ensure consistency and compatibility across all Narvar products
• Define and analyze key product feature metrics and understand how to optimize features post-launch
• Interface with clients to gather requirements, iterate on product features, and generally enforce our role as a valued business partner

Preferred Qualifications

• Experience building and driving the adoption of features in SaaS applications while having a keen eye for intuitive consumer-facing workflows
• Independently led projects from idea to pilot usage, iterating on feedback to eliminate friction and help users accomplish the job to be done