Product Manager

Summary

Join PandaDoc as a Product Manager, Payments and drive the development of payment solutions integrated with our Quote-to-Cash platform. You will define and execute product strategy, collaborate with engineering and design teams, integrate with leading PSPs, and prioritize product roadmaps. This role requires strong analytical and customer focus skills, along with experience in payments or fintech. You will work with cross-functional teams and stay updated on industry trends. PandaDoc offers a competitive salary, work-from-anywhere flexibility, and a supportive company culture.

Requirements

• 3–4 years in product management, particularly within payments, fintech, or related industries
• Solid understanding of payment gateways, PSPs, and various payment methods (credit cards, bank transfers, digital wallets)
• Comfortable working with APIs and collaborating with engineering teams to build and troubleshoot integrations
• Data-driven decision-making with the ability to interpret trends and measure product success
• Deep empathy for customer pain points and the ability to translate insights into actionable product features
• Strong organizational skills to manage backlogs, prioritize initiatives, and meet deadlines in a fast-paced environment

Responsibilities

• Define and execute the product strategy for payment solutions, ensuring alignment with customer needs and business goals
• Collaborate with engineering and design teams to build secure, user-friendly payment workflows
• Integrate with leading PSPs and payment gateways while ensuring smooth implementation of payment methods such as cards, ACH, and digital wallets
• Work with cross-functional teams to define and prioritize product roadmaps, features, and enhancements
• Stay updated on payment industry trends, compliance standards, and technologies to inform product decisions
• Partner with Sales and Customer Success to gather feedback and refine solutions that improve the user experience

Preferred Qualifications

• Knowledge of compliance standards like PCI DSS
• Familiarity with subscription billing models, including usage-based pricing or tiered plans
• Degree in a technical or analytical discipline (e.g., Computer Science, Finance) or equivalent experience

Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• A competitive salary