Product Manager

Summary

Join Restaurant365, a SaaS company revolutionizing the restaurant industry, as a Product Manager on our Workforce team! This role offers the chance to actively innovate a scalable workforce management product. You will collaborate with cross-functional teams, define training features, gather customer feedback, and partner with marketing and customer success. Success requires strong communication, analytical skills, and familiarity with tech solutions enhancing employee development. A background in SaaS product management and understanding of restaurant industry challenges is highly desirable. Restaurant365 offers competitive compensation, comprehensive benefits, and a dynamic work environment.

Requirements

• Strong communication skills and the ability to work collaboratively with both technical and non-technical teams
• Solid analytical skills with an ability to interpret feedback and data to prioritize features
• Familiarity with tech-savvy solutions that enhance employee development and operational efficiency
• Ability to manage multiple priorities and meet tight deadlines in a fast-paced, dynamic environment

Responsibilities

• Collaborate with cross-functional teams to define and refine training features, enhancements, and optimizations, ensuring features are well-scoped and executable
• Write and refine user stories with clear acceptance criteria, ensuring a clear, effective, and engaging training experience for restaurant employees
• Conduct customer interviews and gather feedback to inform product decisions and ensure that the platform meets the needs of both restaurant operators and employees
• Partner with Product Marketing team and Customer Success to ensure new training features are properly documented and communicated
• Ensure backlog items align with broader Restaurant365 initiatives to improve operational efficiency and employee performance in restaurants
• Perform other duties as assigned

Preferred Qualifications

• Agile Methodology experience
• A background in SaaS product management and understanding of the restaurant industry's operational challenges

Benefits

• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives