Product Manager

Summary

Join Stripe's Link Consumer Growth team as a Product Manager and drive the meteoric growth of Link, a product that helps Stripe's merchants deliver frictionless checkout experiences. You will analyze core experiences, ship experiments, launch new products and channels, and define the consumer strategy. Collaboration with Engineering, Design, GTM, and other teams is crucial. The role requires deep understanding of user needs, market trends, and data analysis. You will be the voice of the consumer, setting the roadmap and execution for the team. This position demands strong analytical skills, experience with consumer products at scale, and high-stakes external partnerships.

Requirements

• Brings 8+ years of experience in a product role (ideally working on a mix of consumer facing and enterprise facing products)
• Strong analytical skills, comfortable writing SQL, taking on complex analysis, and uncovering trends and insights from data
• Has experience working on world-class consumer products at scale. Has a high-level of taste, judgment and design empathy. Is able to use data and insights rigorously to analyze the performance of products
• Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
• Has managed high-stakes external partnerships, e.g. agreeing on milestones and executing on an integration into your product
• Has strong written and verbal communication skills with a talent for precise articulations of customer problems
• Takes an ownership mindset and works on whatever it takes to solve problems and delight consumers
• Can put themselves in the shoes of consumers and be a steward of crafting great experiences
• Can dig deep into the data, think from first principles, and deliver the right results
• Has the ability to thrive with a high level of autonomy and responsibility

Responsibilities

• Deeply understand user needs, conversion funnels and market trends by spending time with consumers as well as Engineering, GTM and Operations teams, and by observing patterns and trends across their feedback and the market
• Be the voice of the consumers both within Link and more broadly at Stripe
• Work closely with our customers, product teams, and cross functional partners to build a comprehensive and frictionless experience for Link consumers
• Help set an ambitious roadmap for product development and expansion of Link’s capabilities
• Set the pace, prioritization and execution for the team
• Collaborate with stakeholders across the organization such as Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations

Preferred Qualifications

• Experience working on consumer financial products
• Conducting product market research and building buy-in for product ideas from internal stakeholders and leadership
• Experience building brand new products or working in a startup environment
• Experience working with GTM teams to bring a new product to market