Product Manager

Summary

Join First Connect's Engagement team as a Product Manager, focusing on loyalty/incentive programs and notification modules. This role emphasizes discovery and solution-building, from initial research to implementation. You will lead the team responsible for driving engagement and retention in the First Connect web portal, owning the entire product lifecycle. Collaborate with internal and external teams, leveraging data and user insights to make informed decisions. The ideal candidate possesses at least 4 years of product management experience, ideally in B2B SaaS, and a proven track record of successful product launches. This position offers a unique opportunity to shape the future of First Connect's engagement strategy.

Requirements

• Have at least 4 years of product management experience, ideally in B2B SaaS companies
• Have a solid track record of launching products or features that made a real impact on both users and business
• Use data – both quantitative and qualitative, to guide your decisions
• Have experience in running integration projects with 3rd party vendors
• Understand how software is built and have a solid grasp of SDLC
• Know your way around agile development (whether it’s SCRUM, XP, or something else) and believe in shipping incrementally rather than waiting for big monthly releases
• Can juggle multiple projects without dropping the ball and communicate clearly with both tech and non-tech teams
• Have a great command of English (both written & spoken)
• Are available in the afternoons - due to collaboration with the United States, evening meetings may occur. Rest assured, we prioritize work-life fit, respect everyone's private lives, and don’t work at night but we still must ensure that communication between the time zones is effective

Responsibilities

• Lead the team responsible for driving engagement and retention in the First Connect web portal, making sure users keep coming back and staying active
• Own the entire discovery-to-delivery cycle – spotting user pain points, researching solutions, testing them out, and getting them live
• Define and execute the engagement product strategy for the First Connect portal
• Own and improve existing engagement components, like gamified loyalty programs and in-portal notifications while also building new ones
• Collaborate closely with teams across First Connect (including those in the US), as well as external software and service providers
• Use data, market trends, and user insights to make smart, informed decisions every day

Preferred Qualifications

• Startup experience
• Experience working in the Insurance industry
• Familiarity with any programming languages, such as SQL or tools like Postman

Benefits

• Salary 17,000 PLN - 23,000 PLN + VAT on B2B or equivalent on the contract of employment
• Form of employment of your choosing
• Remote work & flexible working hours
• Paid sick leave
• Paid holidays
• Private medical care with dentists & orthodontists package for you and your family
• Group life insurance
• Psychotherapists support — free online sessions with psychologists and psychotherapists
• Home physiotherapy
• Multisport card & meditation apps reimbursed 50%
• Gear with Apple Logo and a nice Dell monitor
• 50% reimbursement for courses, conferences, books & certificates
• Free access to private language lessons
• 6 Personal Development Days & 4 Voluntary Days Off
• Cafeteria platform — extra “stówka”every month to spend on whatever you want to
• Nanny services for parents
• Concierge services – a personal assistant to help you to deal with your everyday matters
• Chill room with table football & PlayStation 4
• Free snacks, and ice cream in the office (every day, all year round!)
• Free Friday Lunch in the office
• Team building events — we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus