Product Manager

Summary

Join Tekmetric as a Product Manager to lead the development and growth of our SaaS product for auto repair shops. You will guide product strategy and roadmap, manage development and launch, and optimize the product. This role involves defining and prioritizing features, managing the product backlog, collaborating with cross-functional teams, and conducting market research. You will also analyze customer feedback, ensure successful product launches, establish KPIs, and build relationships with stakeholders. The ideal candidate possesses 4+ years of product management experience in a SaaS environment and strong analytical skills. Tekmetric offers a dynamic work environment, competitive benefits, and opportunities for professional growth.

Requirements

• 4+ years of experience in product management, preferably in a SaaS environment
• Strong analytical skills, with the ability to interpret data and make informed decisions
• Experience with Kanban development methodologies and product management tools, such as JIRA
• Experience leading a product squad within a trio including a Tech lead and Design lead
• Understanding of how to take open-ended, high level business goals and break them down into defined requirements
• Ability to take ownership of an entire software feature and make decisive decisions, while keeping stakeholders informed
• Strong presentation skills and comfort with communicating with users and fellow employees of all levels

Responsibilities

• Define and prioritize product features and requirements, and manage the product backlog
• Own both the discovery and delivery phases of the product development lifecycle
• Execute the product strategy and roadmap for our SaaS product in the auto repair industry
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales to ensure alignment on product goals and priorities
• Conduct market research and competitive analysis to identify opportunities and inform product decisions
• Coordinate and conduct customer discovery calls with new and existing customers
• Analyze customer feedback and usage data to drive continuous product improvement and inform future development
• Ensure successful product launches by coordinating with other teams and executing on launch plans
• Establish KPIs and metrics to measure product performance and track progress toward business goals
• Build and maintain relationships with key stakeholders, including customers, partners, and industry influencers
• Conduct various types of customer interviews to gather insights around product opportunities that map back to business outcomes
• Build and maintain Opportunity Solution Trees (OSTs)

Preferred Qualifications

Experience with Looker

Benefits

• Flexible and remote work opportunities
• Generous PTO
• Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones
• Excellent Medical, Dental, Vision and Prescription Drug Coverage
• 401(k) Retirement Savings Plan with a 6% Match
• Employer covered STD, LTD, Life and AD&D Insurance Programs
• Up to $60 monthly for wellness expenses and activities
• Education Assistance- includes undergraduate/graduate courses and continuing education