Product Manager

Summary

Join Trustly as a Product Manager, Bank Verification Services and contribute to the growth of our Product team. You will focus on the Bank Connect and Verification product portfolio, used by top partner merchants. Drive roadmap recommendations, ensuring adoption across Trustly’s merchant partners, and execute flawlessly on product launches and feature optimizations. Communicate effectively across the organization, own roadmaps to increase conversion and user satisfaction, and dig deep into data to define and report key product metrics. Provide product support, train internal stakeholders, and engage with merchants to improve products. Collaborate with UX teams on user research and monitor industry trends. This role requires a Bachelor's degree and 3+ years of product management experience.

Requirements

• 3+ years of experience in product management
• Bachelor's degree
• Proven experience working on Open Banking, account linking, or identity/verification products
• Familiarity with bank account verification methods: micro-deposits, instant verification, credential-based access, etc
• Ability to handle multiple simultaneous projects while effectively balancing scope, resourcing, time, and quality
• A strong sense of ownership and accountability for goals and deliverables
• Empathy for users and a drive to discover and resolve their pain points
• Strong quantitative skills
• Excellent critical thinking skills
• Exceptional written and verbal communication
• Meticulous and detail-oriented without losing sight of the big picture and time-to-market

Responsibilities

• Drive roadmap recommendations in your domain, ensuring adoption across Trustly’s merchant partners, executing flawlessly on 0-to-1 launches and feature optimizations
• Create mockups, write functional specs, create flow charts, write copy, and more to effectively communicate across the organization (especially with our engineers, designers, and other product managers)
• Communicate both the business and technical rationale behind your product/feature ideas
• Own Connect and Verification Solutions roadmaps to increase conversion, drive adoption, and user satisfaction, increasing overall frequency of use
• Dig deep into our data, define and report key product metrics in collaboration with our BI team
• Provide product support and train our internal stakeholders
• Engage with our merchants to understand how we can improve our products to fit their use cases perfectly and create a seamless user experience for their customers
• Work with our UX Design and Research team to conduct user research and create compelling UX flows
• Monitor industry trends and competitive landscape

Preferred Qualifications

• Experience at a fast-growing startup in a cross-functional environment
• Familiar with security and identity concepts such as OAuth, WebAuthn, MFA, biometrics, KYC or FIDO

Benefits

$130,000 - $150,000 a year