Product Manager

Summary

Join Upwork's Enterprise product team as a Product Manager and work with top global companies. You will prioritize solving customer problems, taking full ownership of your work from ideation to post-release, and focusing on speed and impact. The role requires 4+ years of product management experience in a fast-paced environment, a good grasp of technical concepts, and excellent communication skills. Upwork offers a remote-first work environment, along with comprehensive benefits including medical insurance, unlimited PTO, 401(k) matching, paid parental leave, and an employee stock purchase plan. This position offers a competitive salary range of $136,000 - $165,000 USD, plus eligibility for an annual bonus plan and long-term equity incentives. Come and help change how the world works!

Requirements

• 4+ years of product management experience in a fast-paced environment (ideally scaleup/start-up)
• Experience with products that are consumption-driven, not just SaaS
• A good grasp of technical concepts relevant to the product
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams, while driving results
• Passionate about creating delightful experiences for both the end-user and our teams
• Comfortable with ambiguity and being pro-active
• Invested in creating real impact, not just incremental improvements

Responsibilities

• Prioritize solving problems for customers (enterprise clients, talent, internal teams), not building features for the sake of building
• Take full cycle ownership of your work from ideation on bold, new solutions, design, review and feedback in the final test build and after release, and be proactive & curious throughout the process
• Prioritize speed and creating an impact over perfection
• Be passionate about doing product work, not just managing/maintaining the existing platform
• Focus on creating new solutions based on enterprise client needs. Identify client problems proactively, define high-impact solutions, and drive implementation of new solutions to achieve product-market fit

Preferred Qualifications

• Experience in the HRTech space
• Ideally, experience at a company that is a tech-enabled services company
• Preferably, at a company that is selling to enterprise customers; experience with ‘enterprise-grade use cases (complex, diverse, high volume)
• Technical background
• Used/experimented/done work with LLMs and “post chat GPT AI” and has successfully leveraged these cutting-edge technologies to drive innovation and develop forward-thinking solutions that align with and propel Upwork’s strategic objectives in the evolving work marketplace

Benefits

• Medical insurance for you and your family
• Unlimited PTO
• 401(k) with matching
• 12 weeks of paid parental leave
• A generous Employee Stock Purchase Plan
• Remote-first organization
• Development opportunities
• Mentorship
• Employee resource groups
• Annual bonus plan or sales incentive plan
• Eligibility to participate in our long term equity incentive program