Product Manager II, Automations

Summary

Join Jobber as a Product Manager II and take product leadership of our Automations team, empowering small businesses to achieve more, better manage clients, and get paid faster. You will shape the vision and strategy for this area, focusing on how AI can enhance your work and help customers do more with less manual effort. Your work will contribute to creating a new future for our customers by understanding their challenges and crafting intelligent automation solutions. This role involves close collaboration with cross-functional teams and senior leadership to deliver impactful automation experiences for our rapidly growing market. The position offers a minimum annual salary of $125,800, a midpoint of $147,900, and a maximum salary of $170,100, along with equity rewards, annual stipends, retirement savings matching, and an extended health package. You'll also have access to a dedicated talent development program.

Requirements

• Experience as a product manager or product owner in a SAAS environment, with a focus on automations, workflows, or AI products
• Ability to distill complex workflows and customer needs into easy-to-digest solutions
• Experience with cross-functional collaboration (e.g., engineering, design, marketing) to define and deliver complex products
• Strong analytical skills, with the ability to use data and customer feedback to inform decisions and optimize product features
• Ability to independently drive initiatives, manage multiple priorities, and operate with a high degree of autonomy while collaborating with senior leadership for alignment
• Excellent written and verbal communication skills, with the ability to articulate vision, goals, progress, and results to various stakeholders
• Strong understanding of user experience principles, particularly concerning workflows, automations, and AI-driven products
• Self-motivated and autonomous, with the ability to manage multiple priorities and navigate ambiguity

Responsibilities

• Build a deep understanding of our customers: service providers consisting of home service businesses (such as plumbing companies, landscapers, electricians etc.) spread across industries, locations, and sizes
• Define and build Jobber’s Automation Strategy that maps how automation will make a meaningful impact in the lives of our customers and fits into the company’s broader product and business goals
• Set the Automations roadmap and ruthlessly prioritize to bring the Automations Vision to life. Balance quick wins (templates, small feature upgrades) with long-term strategic bets
• Leverage AI to create dynamic and personalized experiences for our customers
• Partner closely with other teams and departments across the company (e.g., Sales, Success, Product Marketing, other product teams, and more) to launch and scale new ideas
• Define and monitor key product and success metrics across discovery, adoption, revenue, churn, and engagement to track the success of your bets, stepping in when things are not tracking with business goals

Preferred Qualifications

Previous Automations or AI product experience

Benefits

• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family