Product Operations Lead

Summary

Join Qventus, a leading healthcare transformation company, as a Product Operations Lead and contribute to delivering exceptional patient care outcomes while working with an exceptional team across the globe.

Requirements

• Deep understanding of end-to-end lifecycle for building and deploying enterprise SaaS products & solutions
• Strong operational skills, such as measuring & regularly reporting on key metrics that drive towards key insights & effective decision making
• Highly adaptable with strong critical thinking skills, capable of evolving processes, addressing bottlenecks, and responding to operational challenges
• Impeccable organizational skills and attention to detail
• Excellent written and verbal communication skills; strong, professional presence in working with customers / partners (including C-Suite executives)
• Willingness to “roll up your sleeves” and pitch in / fill in gaps when a team needs help

Responsibilities

• Lead development & strategy setting for operations across Product & Engineering - setting key performance targets, tracking outcomes, and driving strategic initiatives
• Facilitate the company roadmapping process, including standardized mechanisms for intake of input, execution of roadmapping activities, cross-team dependency management, alignment of OKRs, and distribution of roadmap content
• Manage Solution Development Lifecycle across our key solutions, including facilitation of launches, tracking of experiments, and ensuring high quality documentation across teams
• Operate as the initial point of contact for the product team in company-wide initiatives such as evolving onboarding, knowledge management, and employee growth & development
• Lead and coordinate strategic meetings across Product, Engineering, and cross-functional leadership
• Support preparation of Product material in preparation for quarterly board meetings
• Identify and evolve bottlenecked processes, applying strategic thinking to streamline operations and improve overall team efficiency

Preferred Qualifications

Product management experience, project management certification, experience in healthcare technology