ConnectWise is hiring a
Product Owner

Summary

The Product Owner at ConnectWise is responsible for reviewing, analyzing, and evaluating business systems and user needs. This role works in partnership with cross-functional teams to assist in project direction and ensures projects are well coordinated. The role requires strong analytical skills, teamwork, excellent communication skills, knowledge of Scrum & Agile Methodologies, and a Bachelor's degree or equivalent experience.

Requirements

• Ability to work independently on projects and processes with minimal supervision
• Broad theoretical knowledge of applicable work area
• Ability to situationally adapt and understand new technology /processes as per business requirements
• Strong analytical and problem-solving skills
• Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization
• Willingness to call or speak with customers directly
• Excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences
• Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders
• Strong documentation skills
• Knowledge of Scrum & Agile Methodologies
• Bachelor’s degree in related field or equivalent business experience
• 2+ years of related experience

Responsibilities

• Provides support to the cross-functional teams with a high attention to detail
• Identifies, defines, and analyzes problems to understand the cause and impact to design solutions
• Creates outcome-driven solutions to problems defined by the Product Manager
• Conducts intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions
• Performs a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria
• Verifies document requirements to define project scope

Benefits

• Remote or hybrid working conditions depending on location
• 0-10% travel may be required