Product Owner

Summary

Join Skillsoft as a Product Owner to lead the migration of legacy platforms to a unified, customer-centric platform for Global Knowledge's instructor-led training. You will craft and communicate the product vision, manage the backlog, collaborate with stakeholders, champion customer experience, and lead agile ceremonies. This role requires expertise in digital strategy, human-centered research, and experience design. You will track performance metrics, manage risks, and coordinate product releases. The ideal candidate possesses strong analytical and communication skills and proficiency with product management tools. Skillsoft offers a dynamic work environment and opportunities for professional growth.

Requirements

• Possess a Bachelor’s degree in systems engineering, design, psychology, business, or a related field, with 10+ years of relevant experience
• Have deep expertise in digital strategy, and human-centered research
• Possess a strong background in experience design, usability testing, and iterative solution development
• Have the ability to rapidly learn and demonstrate proficiency with complex, interrelated product and service offerings
• Have the ability to demo new modules or features to clients and other stakeholders to solicit feedback and ideation
• Have the ability to build a prioritization framework to evaluate conflicting priorities. Have the ability to articulate how prioritization decisions are made
• Have the ability to foster collaboration through oral communication and written documentation. Effectively use meetings to drive clear direction and eliminate rework
• Have the ability to fully understand business processes and document development requirements
• Possess strong analytical, problem-solving, and decision-making skills
• Have the ability to present product designs and roadmaps to senior leaders
• Have the desire and ability to remain in constant contact with engineering staff
• Demonstrate advancement through software engineering functions
• Show willingness to roll up your sleeves, learn, and get the job done
• Possess proficiency with product management tools such as Jira, Miro, Confluence, or Asana

Responsibilities

• Craft and communicate an inspiring product vision and strategy, aligning with ambitious business goals and customer needs
• Prioritize and manage the product backlog, ensuring that the most impactful features are delivered first, and engineering teams are in full alignment
• Collaborate with a diverse group of stakeholders, including customers, business leaders, and development teams, to gather insights and ensure alignment
• Be the ultimate champion of the customer experience, ensuring that the new platform not only meets but exceeds customer expectations
• Lead agile ceremonies with energy and enthusiasm, including sprint planning, reviews, and retrospectives, to drive efficient and effective delivery
• Track and analyze key performance metrics to ensure the platform achieves business objectives and delights customers
• Identify and tackle risks head-on, ensuring timely and successful delivery of the migration project
• Triage incoming defects and product enhancement requests
• Actively mitigate roadblocks impacting successful team completion of release/sprint goals
• Coordinate product-release plans and set expectations for the delivery of new functionalities
• Serve as a product ambassador internally and externally, sharing knowledge and answering questions related to your product area
• Collaborate with the Engineering team to appropriately balance categories of work among features, maintenance, and technical debt

Preferred Qualifications

Possess certifications such as CSPO, Pragmatic PMC, SAFe POPM