Product Owner - Subscription Management

Summary

Join Employment Hero, a rapidly growing company revolutionizing HR technology, as a Product Owner. You will play a key role in shaping and delivering the first iteration of a subscription management system. This hands-on position requires collaboration with cross-functional teams, including Engineering, Finance, and Support. You will translate business goals into user stories, work closely with engineers, and build feedback loops. The ideal candidate possesses 2-4 years of experience in a SaaS environment and a proven ability to deliver products from scratch. Employment Hero offers a remote-first work environment, cutting-edge tools, and a wide range of benefits.

Requirements

• 2-4 years of experience as a Product Owner or Product Manager in a SaaS or platform business
• A builder’s mindset - demonstrated experience delivering a first release or greenfield product from scratch
• Pragmatic delivery - able to balance speed with quality; you’re comfortable scoping for first release and iterating post-launch
• Excellent communicator who can align stakeholders and bring clarity to complex systems
• Collaborative spirit - comfortable working in cross-functional teams with Engineering, Finance, Legal, and Customer Support

Responsibilities

• Own all aspects of product delivery from and discovery to go-live and into future iterations
• Translate business goals (eg plan flexibility, billing automation, entitlement enforcement) into clear epics and user stories
• Championing cross functional collaboration with stakeholders across Product, Engineering, Finance, and Support to define scope, workflows, and dependencies
• Work closely with engineers to scope technical approaches and iterate quickly on early builds
• Build and nurture early-stage feedback loops from internal users
• Document business rules and edge cases related to billing, upgrades/downgrades, and proration logic
• Support transition from initial launch to scale by identifying post-launch gaps, tech debt, and growth opportunities

Preferred Qualifications

Understanding of subscription models, billing workflows, or customer lifecycle management is a bonus

Benefits

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• A very generous paternity leave policy
• Subsidised egg freezing
• A WFH office expense budget
• Outstanding learning & development opportunities