QA Intern

Summary

Join Sezzle's Product Internship program and contribute to a high-growth fintech company. You will validate new product features, identify bugs, conduct user research, and participate in product ideation and development. Responsibilities include testing across various platforms, gathering user feedback, contributing to brainstorming sessions, and performing post-launch monitoring. You will collaborate with product managers, designers, and engineers. The ideal candidate possesses strong attention to detail, analytical skills, and effective communication. This internship offers hands-on experience in a fast-paced environment.

Requirements

• Currently pursuing a Bachelor’s degree in Business, Computer Science, Human-Computer Interaction, Economics, or a related field
• 3.5 GPA or higher (required for consideration)
• A genuine interest in product development, user experience, and the “why” behind product decisions
• Strong attention to detail—you notice when something’s just a little off, and it bugs you until it’s fixed
• Comfort digging into product experiences and identifying what’s working and what’s not
• Analytical thinking and basic data skills (Excel/Sheets, with bonus points for SQL curiosity)
• Effective written and verbal communication—you can explain a bug to a developer and feedback to a PM without playing translator

Responsibilities

• Proactively test new features, enhancements, and integrations across web, mobile, and API platforms; identify bugs, usability issues, and edge cases; document findings with precision; and partner with engineering for swift resolutions
• Conduct user interviews, surveys, and competitive analysis to uncover pain points, gather feedback, and inform product decisions; analyze user behavior data to validate assumptions and recommend improvements
• Contribute to brainstorming sessions, wireframing, and prototyping using tools like Figma; help translate business requirements into actionable user stories and testing scenarios
• Research industry trends, fintech innovations, and competitor offerings; synthesize findings into reports or dashboards to support strategic planning and feature prioritization
• Perform production validation, monitor key metrics (e.g., adoption rates, error logs), and propose optimizations based on real-time data and user feedback
• Participate in agile ceremonies (sprints, stand-ups, retros); provide input on product roadmaps; and assist in creating documentation, such as user guides or release notes
• Tackle ad-hoc initiatives, like A/B testing, accessibility audits, or exploring emerging technologies (e.g., AI-driven personalization), to drive product excellence and innovation

Preferred Qualifications

• Prior experience in internships, projects, or extracurriculars related to product, QA, UX/UI, startups, or tech (e.g., hackathons, app development) is a plus
• Familiarity with agile methodologies, product tools (Jira, Confluence, Figma, Mixpanel), or prototyping software is advantageous but not required—we value quick learners
• You catch the details others miss – You test the tester. And then test again
• You don’t just report problems—you help solve them
• You want to learn how product actually gets shipped, not just brainstormed
• You know speed matters – Done is better than perfect, but working is better than broken
• You’re comfortable asking questions, even if it means uncovering more work
• You care about the end user, even if you don’t directly talk to them

Benefits

• Work alongside brilliant product and engineering minds who will help you level up
• Get hands-on experience in an agile, fast-moving environment where your feedback actually gets implemented
• Help shape product experiences for millions of users
• Be part of a company that genuinely values diverse perspectives and big thinking
• Leave with tangible experience and a deeper understanding of how great products are built, tested, and launched
• $15 — $20 USD