RethinkFirst is hiring a
Product Specialist

Summary

The Product Specialist role at RethinkFirst is a part of the Product Management team. The job involves managing the product roadmap, defining user stories, developing product requirements, working with third-party vendors for globalization efforts, and collaborating with various teams to develop go-to-market strategies.

Requirements

• Bachelor's degree
• 1-2 years' experience in product management, product software delivery, or related functions
• Experience translating business needs to developers
• Customer-centric orientation with proven track-record of developing and acting on customer insights
• Ability to define opportunities and problems, collect and analyze data, establish facts, and make valid conclusions
• Ability to work effectively both in a team environment and independently
• Intellectually curious, driven, and self-directed individual
• Demonstrate excellent critical thinking skills
• Excellent organizational and time-management skills
• Ability to travel occasionally as needed
• Experience working with agile teams, including familiarity with scrum ceremonies and agile best practices

Responsibilities

• Execute the product roadmap to deliver solutions that delight customers and increase engagement
• Work with 3rd party partners to help manage and deliver on fresh content creation and translation
• Collaborate with Product Managers and various stakeholders to develop new content and feature enhancements
• Craft business requirements and user stories, helping to prioritize product feature backlog
• Create internal and external facing documentation relevant to content and product features
• Collaborate with marketing, sales, and customer success to develop impactful go-to-market product strategies
• Perform routine competitive analysis on market trends
• Help research technical options and identify data sources, logic, and rules
• Identify key use cases and KPIs to evaluate success of the product and performance
• Be a champion for the product, the delivery team, and their goals
• Actively monitor the performance of digital solutions provided to users
• Be available to respond very quickly to investigate client issues and help the team problem solve

Preferred Qualifications

Experience in the behavioral and mental health technology industry

Benefits

Remote opportunities for candidates residing in AL, AZ, CT, FL, GA, IL, IN, KY, LA, MA, MD, MI, MO, NC, NH, NJ, NV, OH, PA, TX, VA, WA, WI