Program Administrator

Summary

Join MDC as a Program Administrator and provide essential administrative and program support for the Equity Centered Leadership & Philanthropy programs. You will maintain and manage team systems, support program team members, communities, and partners. Reporting to the Senior Program Director, you will offer direct administrative support, including notetaking, scheduling, travel arrangements, correspondence, and event planning. The role involves coordinating program partner meetings, leading meeting logistics, supporting knowledge management, and ensuring timely submission of materials. You will also lead logistics for virtual, hybrid, and in-person events, communicate with participants, and potentially coordinate language translation. This primarily virtual position requires occasional work from the Durham, NC office and some travel within NC.

Requirements

• A bachelor’s degree or three years of relevant experience
• Experience leading event logistics
• Experience with notetaking and a willingness to learn MDC’s style preferences
• Experience and comfort working with diverse groups of various sizes
• Skill with customer service and responsiveness to constituent needs
• Excellent written and oral communication skills with a variety of audiences
• The ability to work independently and take initiative on projects
• Basic research experience
• Must possess the skills to create succinct, accurate, timely documents
• Must exhibit the highest degree of personal integrity, professionalism, and dedication to excellence
• Timely follow-through and attention to details
• Curiosity about and willingness to explore issues of inclusion, power, privilege, and equity
• Comfort working independently and as part of a team
• Basic presentation skills and comfort using Teams, Zoom, etc., for meetings
• The ability to think creatively and collaboratively
• High proficiency in Adobe Acrobat and Microsoft Office, including Word, Outlook, Canva, Excel and PowerPoint

Responsibilities

• Take and/or transcribe notes from meetings, primarily for the Senior Program Director and the program team as a whole
• Provide team members with support on technology tools
• Maintain an Equity Centered Leadership & Philanthropy calendar and assist with scheduling for all project teams under ECLP as needed
• Maintain project file organization
• Order necessary tools, supplies, and equipment for the overall team
• Manage logistics for teambuilding activities and events
• Other duties as determined by the Senior Program Director
• Regularly coordinate program partner meetings and support
• Lead internal and external meeting logistics coordination (team meetings, team retreats, partner support events, etc., as well as follow-up)
• Support knowledge management, helping to document process and content learning from projects
• Ensure that success stories, relevant evaluation data, and communications materials are submitted regularly to relevant MDC Cross Programs staff
• Maintain the SharePoint and other data sites for the Equity Centered Leadership & Philanthropy team
• Lead logistics planning and execution for virtual, hybrid and in-person events, such as Zoom set-up and moderation, hotel registration, supplies and room set-up
• Communicate with event participants about details and logistics
• Coordinate language translation and interpretation for events and meetings if needed
• Edit informational documents from community partners, as needed
• Assist in planning/coordinating meetings and events (including follow-up)
• Conduct initial research on issues raised by the Equity Centered Leadership & Philanthropy team and partners

Preferred Qualifications

Preference for candidates that live in the greater Triangle, NC area

Benefits

• Remote work is standard
• Salary: $45,000 - $49,000 per year