Revenue Operations Analyst

Summary

Join Smartling's Sales Operations team as a Revenue Operations Analyst in a remote, Ireland-based position. Collaborate with leadership to enhance sales growth strategies, focusing on process, people, and tool optimization. Leverage your Salesforce expertise to identify and resolve operational inefficiencies, maintain data integrity, and deliver actionable insights. The ideal candidate possesses strong analytical skills, Salesforce proficiency, and collaborative abilities. This role involves improving workflows, generating reports, and managing Salesforce integrations. Smartling offers a competitive salary, benefits, and a supportive remote-first culture.

Requirements

• Salesforce administration certification, or willingness to obtain within first 3 months
• Have a strong command of Salesforce Object Query Language (SOQL)
• BA/BS in Business or quantitative field
• 2-3+ years experience in sales development/sales, operations, or analyst role
• Experience with Salesforce, specifically reporting
• Keen analytical skills - the ability to break down a problem into its core parts, identifying implications, timeframes, and sequences
• Ability to work cooperatively with individuals across the organization and independently when appropriate
• Advanced knowledge of Excel (VLookUps, Advanced IF/AND statements, mass data cleanup, and Pivot tables)
• Experience administering technologies
• Experience with Salesforce Data Wizard, Cloudingo, or any tool for merging accounts and cleaning and updating Salesforce, Zapier, Clari, Docusign, and any Sales Engagement Platform
• A home office setup conducive to working remotely and the ability to work effectively as a remote team member

Responsibilities

• Work closely with Leadership to identify gaps and areas of opportunity for expansion
• Process New Logo, Upsells, and Renewal orders in Salesforce for EMEA Customers
• Provide recommendations to improve efficiencies in daily workflows and processes with Salesforce to make the company across all departments more efficient
• Provide analysis of key functions and activities of top performers
• Maintain Salesforce database health - ensure data cleanliness & completeness, including managing our Cloudingo and D&B Hoovers Account
• Assisted in developing and implementing ongoing sales policy, especially regarding new logos, upsells, and renewals
• Assist in preparing weekly reporting and analysis updates on revenue for the leadership team
• Assist with ongoing tools and technology management that integrate with Salesforce and provide training and documentation as needed
• Will lead any implementation of integrations into Salesforce and maintain
• AdHoc reports

Preferred Qualifications

• A Problem-Solver : You thrive on identifying solutions
• Curious : You’re a “forever learner” with an insatiable desire to gain new skills and knowledge
• Detail-Oriented : You have keen attention to detail and don’t overlook “the little things”
• Dependable : Have excellent time management and organizational skills
• Analytical : A “numbers person”; you are able to find patterns and key insights

Benefits

• Freedom 🏡- we are remote-first
• Growth - an opportunity to learn and advance your career
• Wealth 💰 - we offer a competitive salary
• Wellness - company-sponsored Health insurance plan & pension plan with company matching
• Balance - flexible PTO + bank holidays, paid sick and parental leave
• Culture 🤝- an energetic, value-driven, and fun culture and team spirit
• Bonus - employee referral programs and Apple equipment