Program Analyst

Summary

Join IT Concepts, Inc. as a Program Analyst supporting the VA-ESOM End Point Support and Operations Monitoring contract. You will provide subject matter expertise in program analysis and reporting, translating project details into actionable insights. Responsibilities include identifying project needs, developing standards, preparing status reports, and collaborating with cross-functional teams. The position requires a Bachelor's degree or equivalent experience, 5 years of project/business management experience, and proficiency with MS Office Suite and project management tools. The role can be performed remotely within the US, supporting Eastern Time hours. IT Concepts offers a competitive benefits package including paid time off, healthcare, 401k, and professional development opportunities.

Requirements

• Bachelor’s degree in computer science, engineering, math, or equivalent (8 years of additional relevant experience may be substituted for education)
• 5 years of experience with project and/or business management
• Experience with MS Office Suite (Excel, PowerPoint, Word, Access)
• Experience with Status reports, briefings, recommendations and project deliverables
• Experience with Project monitoring, metrics, issues and risks management
• Experience with Knowledge management tools like SharePoint
• Experience with Project Management tools like Jira
• Good communication and interpersonal skills
• Oral and written technical and non-technical communication skills to a variety of audiences
• Ability to present information and ideas so others will understand
• Ability to obtain and maintain Public Trust Clearance
• Must be US Citizen or Green Card Holder

Responsibilities

• Provide subject matter expertise (SME) to identify, analyze, implement and adapt program analysis & reporting
• Translate project management details into actionable project insights
• Identify project needs and gaps to ensure optimal and secure operations
• Develop standards to be leveraged across the contract consistently and un-ambiguously
• Participate on cross-functional project team
• Prepare and present program status reports and briefings, patterns and trends and/or recommended actions on project duration adherence and successful project objectives
• Create standard and ad-hoc program analysis employing data discovery, consulting, analysis and summarized snapshots (e.g. Weekly Status, Project Health Dashboard, Risk Register, Project KPIs, Action items, discrepancy & mitigating actions)
• Collaborate with other VA ESOM Contract Business Operations teams as needed to scale VA OIT mission “Modernize & standardize IT Services & Support across VA”
• Uses tact, diplomacy, and patience when communicating and dealing with others, such as co-workers, managers, supervisors, other OTG team members, VA ESOM Contract team members and users / stakeholders

Benefits

• Paid time off
• Healthcare benefits
• Supplemental benefits
• 401k including an employer match
• Discount perks
• Rewards
• Education reimbursement for certifications, degrees, or professional development