Product Analyst

Summary

Join Softrams, a Tria Federal company, as a Product Analyst and contribute to building modern, standards-based responsive web applications for mission-critical health IT solutions. This full-time, hybrid role requires expertise in eliciting and documenting requirements within an agile team environment. You will collaborate with customers and stakeholders to gather and analyze requirements, conduct user research, and develop user stories. The position demands significant experience in product ownership, business analysis, and the healthcare domain. Softrams offers a competitive benefits package including health insurance, retirement plan, paid time off, and professional development opportunities.

Requirements

• Ability to obtain a U.S. Federal Position of Trust clearance designation
• Must reside in and be able to perform work in the United States
• Must have lived in the United States for 3 of the last 5 years
• Bachelor's degree in a related field
• 8+ years of experience as a product owner, business analyst, product analyst, leading requirements capture, management and analysis activities along all phases of the agile software development and developing business process models
• Expertise with Microsoft Office applications (Word, Excel, Power Point, SharePoint, etc.)
• Must have intermediate to advanced skills with Microsoft Project/Smartsheet
• Experience with manual testing of software products
• Excellent oral and written communication skills
• Expertise with Agile tools like JIRA, Confluence, Slack, Trello, etc
• Knowledge of Healthcare, Medicare & Medicaid systems & data
• 5+ years of experience in healthcare domain is required
• Experience with manual testing of software products
• Creative, visionary, critical thinking, and problem-solving skills
• Excellent oral and written communication skills and must be detailed oriented

Responsibilities

• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback
• Conduct user research and usability testing
• Develop and sustain Requirements Tractability Matrix (RTM)
• Develop Change Requests per established policies and procedures
• Develop user stories and requirement documents as per project standards and guidance
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams
• Provide clear qualitative and quantitative information to teams and stakeholders
• Working with development and testing team to implement requirements as per functional specifications
• Support change control processes established to monitor and control project scope
• Conduct Product Analysis sessions, work group calls and engage customers to provide requirements and feedback
• Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria
• Working with sprint team to implement, accept, and accept user stories as defined
• Provide clear qualitative and quantitative information to teams and stakeholders
• Support change control processes established to monitor and control product vision
• Communicate with management, peers, and customers effectively and professionally

Preferred Qualifications

Knowledge of flow charts and UML using Visio, Lucidchart or similar tools will be a plus

Benefits

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance
• 100% employer sponsored STD, LTD and life insurance (min $100K)
• Voluntary life insurance option available
• Retirement 401(k) plan with employer matching. Immediate vesting
• Vacation and sick leave
• Maternity and parental leave
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards
• Company-sponsored role-based training and certifications
• Monthly DoordashDashPass subscription
• Group discounts via LifeMart ADP