Program Analyst

Summary

Join Trilogy Federal as a remote Program Analyst and support our federal client. You will leverage your excellent communication skills and experience in SharePoint to contribute to team goals and ensure exceptional customer experience. This cross-functional role involves interfacing with senior stakeholders, creating SharePoint sites and forms, and applying change management principles. The ideal candidate will have a Bachelor's degree, 4+ years of experience, and proven expertise in SharePoint. Trilogy offers a competitive salary, robust benefits, and a supportive work-life balance.

Requirements

• Bachelor’s degree
• 4 years of overall professional experience, including senior stakeholder support
• Familiarity with Microsoft Office and Teams
• Proven work experience with MS SharePoint (creating sites, forms, etc.)
• Knowledge of and experience with change management, communications, and training principles, methodologies, and tools
• Strong attention to detail
• A demonstrated ability to organize and manage multiple and varying tasks
• Strong analytical, oral, and written communication skills, as well as the ability to quickly establish rapport with stakeholders and SMEs
• Self-starter able to work independently and within a team
• The ability to obtain a Public Trust Clearance

Responsibilities

• Facilitate and assist with client interviews, training, requirements gathering, and additional forms of knowledge transfer with client stakeholders
• Apply change management, communications, and training methodologies and principles to support a large and diverse user community
• Develop change management artifacts including communications and training materials for stakeholders
• Support quick-turn analyses and product updates to support high-visibility engagements with senior stakeholders
• Work directly with senior executives to develop products and tools to support inter-agency transformation efforts
• Create new SharePoint sites and forms that meet customer and team needs

Preferred Qualifications

Experience with a major healthcare system or Veterans Affairs

Benefits

• Health, dental, and vision plans
• Optional FSA
• Paid parental leave
• Safe Harbor 401(k) with employer contributions 100% vested from day 1
• Paid time off and 11 paid holidays
• No cost group term life/AD&D plan, and optional supplemental coverage
• Pet insurance
• Monthly phone and internet stipend
• Tuition and training reimbursement
• $68,000 - $78,000 a year