Program Associate

Summary

Join CALSTART as a Program Associate – Voucher Reimbursement and play a vital role in supporting the Clean Mobility Options (CMO) Pilot Program. You will manage and streamline voucher reimbursement processes, ensuring timely payments and compliance with CARB requirements. This position involves maintaining payment tracking systems, assisting awardees with reimbursements, and collaborating with internal and external teams. You will contribute to advancing equitable and sustainable mobility solutions while developing expertise in program operations and compliance. The role reports to the Program Manager and offers a chance to make a direct impact on clean transportation initiatives. The salary range is $52,000 - $67,000 annually.

Requirements

• Bachelor’s degree in business, finance, public administration, or a related field, with 1-3 years of experience in financial management, program coordination, or compliance oversight
• Strong skills in Microsoft Excel and other Office Suite applications for tracking and reporting; familiarity with Salesforce, project management or financial systems is a plus
• Proven ability to manage detailed tracking systems and ensure accuracy in financial and compliance documentation
• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal teams and external awardees
• Passion for supporting clean mobility and equitable transportation solutions, in alignment with CALSTART’s goals

Responsibilities

• Manage Voucher Reimbursement Processes: Facilitate payment requests for Clean Mobility Options (CMO) CTNA and MPV vouchers, ensuring timely and accurate reimbursements
• Maintain Tracking Systems: Update and oversee detailed tracking systems to monitor voucher reimbursements, invoices, and associated documentation, providing real-time status updates for internal and external reporting needs
• Ensure Compliance : Support compliance with California Air Resources Board (CARB) requirements by maintaining accurate records and assisting in reporting milestones for voucher programs
• Support Awardees: Provide guidance to awardees on cost-based and milestone-based reimbursement agreements, including troubleshooting payment issues and assisting with insurance compliance
• Collaborate Across Teams: Work closely with program managers, financial teams, and external awardees to streamline processes and improve the efficiency of reimbursement workflows
• Develop Training Resources : Update toolkits, guides, and other materials to help awardees navigate the reimbursement and compliance processes effectively
• Support Reporting Requirements: Assist in preparing analyses and reports for internal meetings and CARB compliance submissions
• Maintain Insurance Processes: Manage and update insurance compliance requirements, including the annual renewal process for CTNA and MPV agreements

Preferred Qualifications

• Experience with reimbursement processes or compliance in government-funded programs, especially related to CARB requirements
• Familiarity with grant management, financial reporting systems, or transportation-related initiatives
• Knowledge of clean transportation or environmental justice programs and their operational frameworks
• Advanced skills in data analysis or using software such as Tableau, Smartsheet, or other project management tools
• Bilingual proficiency in Spanish or another language commonly spoken in California’s underserved communities

Benefits

• 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
• Retirement plan with generous company contributions
• FSA for Health and Dependent Care
• 3 weeks of vacation time in the first year of employment
• 11 paid company holidays
• Paid sick time
• Paid family leave