Program Director - Expert

Summary

Join our team as a Program Director and leverage your expert skills in Microsoft Dynamics CRM to lead and manage critical initiatives. You will collaborate with senior executives and IT personnel, defining and executing program requirements while managing stakeholder expectations. Responsibilities include strategic planning, project planning, risk management, and the development of comprehensive solutions. You will ensure efficient resource allocation and coordinate project initiation and continuation based on business needs. Establish and execute project management controls, monitoring cost, schedule, performance, and risk. This role demands strong communication, problem-solving, and the ability to work under pressure.

Requirements

• Possess expert skills in Microsoft Dynamics CRM and the ability to work under a tight timeline
• Expert skills with Microsoft Dynamics CRM functionality
• Good communication with business owners/customers
• Ability to work under pressure and deadlines
• Ability to liaison with people from different lines of the business and backgrounds from management, budget analysts, and designers
• Producing desired deliverables and monitoring progress of others to ensure quality work
• Strong problem solving skills

Responsibilities

• Demonstrate excellent program management, negotiation, communication and problem-solving skills
• Work with both senior-level business executives and IT personnel to define and execute program requirements and manage stakeholder expectations
• Strategically plan and manage initiatives consisting of program components that meet Departmental, State and other stakeholder expectations
• Develop a project plan, maintenance of project issues and risks, and a communications plan that outlines interaction on routine or recurring basis during the project
• Develop and deliver solutions design, data migration plan, test plan, training and implementation plans
• Ensure efficient distribution of the technical and business resources; and will coordinate with business executives the initiation or continuation of project(s) based on business requirements, business performance and available organizational resources
• Establish and execute adequate project management controls based on industry accepted methodologies and standards
• Monitor and control cost, schedule, performance and risk; to ensure quality and security; overall integration and issues resolution and to perform administrative functions