Program Lead

Summary

Join Rackspace Technology as a Program Lead on the Public Cloud Strategic Operations Team, driving execution of our AWS collaboration program. You will oversee a multifaceted program across various disciplines, organizing a cross-functional team, managing deliverables, and communicating with leadership. This role demands developing and refining processes to meet program metrics, directing work across teams, and providing mentorship. The ideal candidate possesses expertise in AWS funding, processes, and field engagement, demonstrating strong teamwork, strategic thinking, and adaptability. The position is remote within the United States. A competitive salary is offered, with the specific range varying by state.

Requirements

• Possess expert-level knowledge of project and program management
• Possess expert-level knowledge of AWS processes and programs
• Demonstrate excellent time management, communication, decision-making, presentation, human relations, and organizational skills
• Possess financial skills to develop, track, and report on the program budget
• Demonstrate expert understanding of risk analysis, project reporting, and tracking
• Have the ability to manage matrixed program teams in diverse environments
• Be proficient with MS Office tools, including Word, Excel, and PowerPoint
• Demonstrate excellent attention to detail and complex problem-solving
• Have the ability to work autonomously with limited coaching
• Demonstrate creative thinking and the ability to ‘think outside the box’
• Have the ability to communicate complex information and ideas in a simplified manner
• Have the ability to apply varying leadership skills and traits that create solutions and results in unexpected situations
• High School Diploma or regional equivalent
• Bachelor's Degree, preferably in a field related to the role (additional relevant experience may substitute at manager’s discretion)
• A minimum of 10-12 years of experience in the field of the role

Responsibilities

• Plan and execute the program and multiple projects within the program, some with highly complex requirements
• Plan and execute the dedicated program, including the program plan, timelines, milestones, financial management, performance metrics, and/or resource needs for a complex program
• Have a full understanding of all program/project requirements; both business and technical
• Collaborate with internal and external stakeholders, as well as coordinating across functions
• Communicate the program status and risk to relevant stakeholders and hold them accountable for following the established schedule, risk mitigation plans, and processes
• Track the success criteria, performance metrics, and Key Performance Indicators for the program

Preferred Qualifications

Experience and expertise with AWS funding mechanics, AWS processes, and AWS field engagement

Benefits

• Remote work in the United States
• Variable compensation in the form of bonus, commissions, or other discretionary payments (based on eligibility, company and/or individual performance)
• Salary range for Colorado: $116,100 - $170,280
• Salary range for Hawaii and New York (excluding NYC): $123,600 - $181,280
• Salary range for California, New York City, and Washington: $135,300 - $198,440