Programs and Business Operations Lead

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Airbnb

πŸ’΅ $93k-$118k
πŸ“Remote - Canada

Summary

Join Airbnb's Canada Business Operations team as a Business Operations Lead! You will work closely with cross-functional leaders, scaling community growth programs. A typical day involves aligning functions to achieve objectives, driving business meetings, analyzing trends, and supporting senior leaders on strategic projects. You'll own the conception, execution, and measurement of cross-functional initiatives. The ideal candidate possesses 10+ years of experience in data-modeling, analytics, and project management within a dynamic environment, along with exceptional communication and cross-functional collaboration skills. This is a remote-eligible position within Canada.

Requirements

  • Minimum of 10+ years of work experience, preferably with combined exposure to data-modeling, analytics, and project management in a dynamic entrepreneurial environment
  • A world class written and verbal communicator with the ability to present at all levels of an organization in a succinct, clear and eloquent manner
  • A proven track record of being able to influence and rally diverse cross-functional stakeholders against a common mission or goal using both qualitative and quantitative insights
  • Ability to not only dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader company strategy
  • Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives
  • Impeccable organizational skills, attention to detail and ability to document processes & decisions made
  • Experience implementing and scaling initiatives across globally dispersed teams
  • Experience working cross-functionally with multiple departments
  • Hands-on approach, getting things done fast
  • Comfort with manipulating large datasets in excel is a must

Responsibilities

  • Align all functions in order to achieve objectives set up with the Country Manager
  • Drive regular business operation meetings and initiate meaningful conversations - leading weekly meetings with cross-functional project teams (field & online operations, marketing, product, legal) to ensure key initiatives are on track in Canada
  • Analyze macro and micro trends, and present analysis, insights, and actionable plans to Airbnb country and regional leadership team to drive key business decisions
  • Support the Country Manager, Canada and other senior leaders on key strategic projects - lead and implement ad-hoc operational and strategic projects for Canada. May require coordination within local country, regional, and teams in San Francisco
  • Own the conception, execution, and measurement of cross-functional initiatives end-to-end. Concretely, this means defining a crisp problem statement, articulating the ideal solution to that problem, identifying key dependencies blocking that solution, and then working with cross-functional stakeholders to achieve the solution. These initiatives will span across the demand, supply, and regulatory surfaces of the business

Preferred Qualifications

SQL proficiency

Benefits

Canada - Remote Eligible

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