Program Manager

Summary

Join Blue Acorn iCi as a detail-oriented Program Manager with Adobe applications and enterprise eCommerce project experience. You will ensure on-time, within-budget delivery of high-quality technology solutions. Key responsibilities include project planning, stakeholder communication, team utilization, financial oversight, and client satisfaction. You will develop and execute comprehensive project plans, manage daily communications, facilitate status meetings, and coordinate cross-functional teams. Responsibilities also include reviewing deliverables, managing risks, tracking contractual commitments, maintaining project financials, handling change requests, managing task assignments, partnering with Talent Management, and aligning project work with client KPIs. The ideal candidate possesses 5+ years of technology project management experience, Adobe application experience, and a strong background in enterprise eCommerce projects. A Bachelor's degree in a related field is required.

Requirements

• 5+ years in a technology project management role, ideally in a professional services or consulting environment
• Experience with Adobe applications and/or Adobe Experience Cloud products
• Proven success managing large-scale enterprise eCommerce or web development projects
• Strong background in cross-functional team leadership and stakeholder management
• Bachelor’s degree in Business Administration, Management, Information Systems, or a related field (MBA preferred)
• Financial management skills including budget tracking, profit/loss, and billing oversight
• Strong communication, negotiation, and conflict resolution skills
• Ability to manage multiple projects and translate between technical and non-technical teams
• Comfortable working in a fast-paced, client-facing environment

Responsibilities

• Develops and executes comprehensive project plans, including schedules, communication, and risk mitigation strategies
• Manages day-to-day communications with key stakeholders, maintaining alignment and transparency
• Facilitates regular status meetings and presents project updates
• Coordinates cross-functional teams, third parties, and client stakeholders to ensure timely execution
• Reviews and enhances deliverables for quality prior to client presentation
• Manages risks, blockers, and mitigation plans; escalates issues as needed
• Tracks and ensures delivery of contractual commitments and client sign-offs
• Maintains accountability for project gross margin, budget, and financial performance
• Handles scope, schedule, and budget change requests
• Manages task assignments, monitors progress, and ensures timely task completion
• Partners with Talent Management to secure and allocate project resources
• Aligns project work with client KPIs and business objectives

Preferred Qualifications

• Experience working at a digital agency or consulting firm
• Background in the eCommerce industry
• PMP certification
• Familiarity with JIRA and/or Mavenlink project management tools

Benefits

• Medical, dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)