Program Manager

Summary

Join Counterpart Health as a Program Manager and build the operational foundation for our critical programs, starting with large-scale customer implementations. You will lead high-priority programs, translate high-level goals into actionable plans, and drive alignment across internal and external stakeholders. This role requires strong organizational skills, the ability to build scalable systems, and experience in managing complex initiatives. You will work cross-functionally, keep leaders informed, and proactively address risks. Success involves quickly grasping the business model, driving successful implementations, and developing systems for improved operational efficiency. The ideal candidate has 3-8 years of experience in consulting, BizOps, or a similar role, understands value-based care, and thrives in fast-paced environments.

Requirements

• You have had 3-8 years of experience at a consulting firm, in BizOps at a tech company, or in a high-trust internal strategy/Chief of Staff-type role
• You understand value-based care and healthcare operations in payor and provider organizations
• You think in structured logic, write with precision, and speak in synthesized insights
• You’re a system builder who wants to see the impact of your thinking play out in operations
• You’ve driven complex, multi-org initiatives to the finish line – not just advised on them
• You’re energized by ambiguity, interested in building processes from the ground up, and thrive in a fast-paced environment
• You don’t need positional authority to lead. You earn trust and create alignment through clarity, quality, and velocity

Responsibilities

• Lead high-priority programs: Own and execute large customer implementations and other strategic programs, ensuring operational success from planning to launch and beyond
• Build executional rigor: Translate high-level goals into clear plans with work streams, owners, deliverables, and timelines. Keep the team focused on outcomes
• Roll up your sleeves: Jump in wherever needed – whether it’s solving tactical blockers, facilitating meetings, putting together high-quality deliverables, chasing down or executing on open items. Maintain altitude and detail without losing either
• Drive alignment across stakeholders: Influence without authority. Coordinate with internal teams and external partners/customers to ensure seamless execution, and drive accountability through clarity. Align internal readiness to external dependencies
• Keep leaders on-track: Provide transparency, updates, and issue tracking for leadership. Proactively escalate risks and autonomously drive decisions
• Translate Ambiguity Into Action: When no playbook exists, build one. When priorities are unclear, force rank them. When coordination breaks down, rebuild the system

Benefits

• Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities
• Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions
• We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage
• We understand the importance of mental health in fostering productivity and maintaining work-life balance
• To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy
• Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location
• Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents