Program Manager

Summary

Join Panopto, a leading interactive video solutions company, as a Program Manager to provide senior-level program management services for strategic product development initiatives within the R&D group. This role involves comprehensive program oversight, agile facilitation, and cross-team coordination across distributed development teams in the US and Europe. You will lead end-to-end project and program management for high-impact R&D initiatives, from conception to delivery and post-launch optimization. The position requires collaboration with leadership to define program vision, success metrics, and resource allocation strategies. You will also manage dependencies and integration points between development teams and cross-functional business units. This is a 12-month contract role with the potential for extension, offering flexible work arrangements and the opportunity to work on impactful projects within a collaborative and supportive team environment.

Requirements

• Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field is preferred
• Minimum of 8-10 years of experience in program management, with at least 5 years in a technology focused environment managing large-scale, global programs
• Understanding of software development lifecycle, agile methodologies, and modern product development practices
• Proven track record of successfully delivering large-scale technical initiatives involving multiple engineering teams, platforms, and stakeholders
• Experience working with distributed teams across multiple time zones and cultural contexts
• Exceptional project management skills with experience using tools like Jira, Confluence, MS Project
• Outstanding verbal and written communication skills with strong facilitation and conflict resolution skills
• Excellent stakeholder management abilities, with experience presenting to both technical and executive audiences
• Proven ability to build consensus and drive decision-making in complex, matrixed organizations
• Self-starter who thrives in a fast-paced environment, deals well with ambiguity and focuses on driving measurable impact

Responsibilities

• Lead end-to-end project and program management for high-impact R&D initiatives, from conception through delivery and post-launch optimization
• Collaborate with leadership to define program vision, success metrics, and resource allocation strategies
• Drive cross-functional alignment between product management, engineering, design, and other key stakeholders
• Facilitate agile ceremonies and practices across multiple distributed teams, adapting methodologies to suit diverse team dynamics
• Monitor and report on program health through key performance indicators, sprint metrics, and milestone tracking
• Identify and remove impediments that could impact program delivery timelines or quality
• Manage dependencies and integration points between development teams and cross functional business units
• Establish effective communication channels and cadences to ensure seamless collaboration
• Coordinate resource planning and capacity management across multiple teams and projects
• Serve as the primary point of contact for project status, risks, and strategic decisions to leadership and the broader organization
• Build and maintain strong relationships with internal and external stakeholders to effectively drive initiatives and change
• Proactively identify, assess, and mitigate program risks across technical, operational, and business dimensions
• Develop contingency plans and ensure program resilience in the face of changing requirements or market conditions
• Drive continuous improvement initiatives based on retrospective findings and industry best practices
• Deliver a current state assessment report including team capabilities, processes, and tooling evaluation. Specific areas of improvement identified with a plan for how to remediate
• Deliver a program-level metrics dashboard and KPI tracking system
• Deliver a cross-team dependency mapping and management framework for cross functional work
• Deliver resource optimization recommendations and capacity planning tools to enable better roadmap planning and execution
• Deliver weekly program status updates and team coordination meetings
• Deliver monthly stakeholder reports and executive briefings
• Deliver Jira set-up improvements, including merging of two separate Jira instances into a single instance

Preferred Qualifications

PMP, PgMP, PMI-ACP, or equivalent program management certification is highly desirable

Benefits

Flexible work arrangements