Program Manager

Summary

Join Ready's P3 team as a mission-driven leader to manage client implementation and success. Partner with government stakeholders to deliver complex projects seamlessly and build long-term partnerships across various infrastructure sectors. Leverage AI tools to scale impact and track progress. Guide state and local partners through program implementation, turning challenges into opportunities. Build trusted relationships with key decision-makers to expand across state programs. Collaborate with internal teams to ensure platform evolution aligns with real-world needs. Stay updated on relevant policies and identify cross-agency growth opportunities. Mentor a high-performing client success team and represent Ready at key events.

Requirements

• Deep familiarity with how federal funding flows through state and local government—experience in broadband, infrastructure, or related programs is a plus
• Experience implementing technical solutions with or within government (e.g., GovTech, civic tech, federal grant programs)
• Ability to quickly learn federal policy frameworks and advise internal teams and clients accordingly
• Technically fluent—you’re comfortable adopting new tools quickly (e.g., Slack, Linear, Notion, AI tools like Claude or ChatGPT) and using them to drive efficiency, collaboration, and insight
• Proven track record managing or mentoring client-facing teams in fast-paced or high-growth environments
• Exceptional communication, relationship-building, and stakeholder management skills—especially in politically complex environments
• Strong critical thinking and analytical skills, with the ability to anticipate both immediate needs and longer-term opportunities
• Self-starter who thrives on ownership and autonomy, but collaborates well across technical and non-technical teams
• Bachelor’s degree in public policy, business, technology, communications, or a related field

Responsibilities

• Lead the client implementation and success team, ensuring projects are executed on time, within scope, and to high quality standards
• Guide state and local partners through program implementation—turning mandates into milestones and challenges into opportunities
• Use AI-driven tooling to manage documentation, track project health, and create transparency across stakeholders
• Build trusted relationships with key decision-makers, enabling Ready to expand horizontally across state programs beyond broadband
• Collaborate with sales, product, and marketing teams to ensure our platform evolves with real-world needs and policy shifts
• Stay up-to-date on relevant federal and state policy developments; distill insights to drive proactive engagement
• Identify opportunities for cross-agency growth in areas like water, energy, transportation, and public safety
• Mentor and coach a high-performing, mission-aligned client success team
• Represent Ready at key convenings, public sector forums, and strategic meetings

Preferred Qualifications

• Project management experience and/or certifications (e.g., PMP, Agile, Scrum)
• A master's degree is a big plus

Benefits

• Competitive salary plus meaningful equity upside
• Comprehensive (and ever-expanding) benefits for employees and their dependents
• Opportunities to learn and grow – all things startups
• A chance to play a role in defining the roadmap as we realize success in the United States and pursue the bolder vision of tackling the global market
• To get away - we all convene 1-2x / year for teamwide retreats