Stripe is hiring a
Program Manager

Summary

Join Stripe as we build a new function to oversee Card Network Compliance and drive operational efficiency. As a key member of the Partnerships Strategic Operations team, you will develop programs and processes around Stripe's card network changes and impacts. This is an exciting opportunity to play a key role in building a function from the ground up and help develop strategies in the best interest of Stripe and its users.

Requirements

• 8-10+ years of payments industry work experience, with significant experience working with card networks and card network rules/documents
• A deep understanding of Acquiring platforms and systems and how they interact with card network products and processes
• A track record of working well cross-functionally with product and engineering teams to shape new processes and strategies in partnership with them
• Strong program and project management skills with ability to engage with and influence stakeholders outside of their direct control
• Strong written and verbal communication with internal and external partners to influence change
• An ability to flourish with minimal guidance and handle uncertainty and ambiguity as you shape a new program and function at Stripe
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams

Responsibilities

• Oversee the Card Network release management and updates process for Stripe, advising all cross-functional partners on impacts and changes and ensuring Stripe is compliant with Network requirements
• Provide thought leadership around complex network initiatives and changes to help develop strategies in the best interest of Stripe and its users
• Work with product owners to build the forward-looking roadmap and refine the demand backlog
• Interact with external network partners including joining councils, forums, and regular meetings
• Serve as a Stripe advocate to ensure the Card Networks are considering Stripe’s perspective within the ecosystem
• Consult user-facing teams on network changes so that they can effectively communicate user-impact externally
• Manage the waiver request process with strategic-thinking and forward-looking mindset

Preferred Qualifications

• Excellent interpersonal and communication skills (verbal and written)
• The ability to prioritize and remain focused under pressure, and comfortable with ambiguity
• Strong analytical skills with excellent problem solving abilities
• Experience in a high growth technology company