Remote Program Manager

Summary

Join Ardent as a Program Manager and lead a program of national security significance for the US Department of Homeland Security (DHS). As a highly skilled and experienced leader, you will oversee a diverse team of professionals engaged in application development, operations, and maintenance across multiple locations. The ideal candidate will possess strong leadership qualities, extensive experience in program management, and a proven track record of managing large teams and program operations for complex Federal IT programs.

Requirements

• Bachelor’s degree in information technology, Business Administration, or related field
• Minimum of 10 years of experience in program management, preferably in federal IT services
• Program Management Professional (PMP) Certification
• Experience working in the Federal Government Contracting industry
• Experience managing a team of 50+ professionals, including subcontractors
• Demonstrated experience managing large teams and multi-million-dollar budgets in an agile environment
• Strong leadership skills and the ability to drive team performance and foster a collaborative team environment
• Excellent communication, negotiation, and interpersonal skills, capable of working effectively with all levels of stakeholders
• Proficient in agile methodologies and tools
• Deep understanding of federal contracting regulations and compliance requirements

Responsibilities

• Direct and oversee the entire program, ensuring seamless collaboration and integration across diverse teams
• Manage and mentor a large group of technical contractors and subcontractors, promoting a culture of high performance, continuous improvement, and agile practices
• Develop and manage the program budget. Monitor and report on financial performance, ensuring efficient use of resources and cost-effective execution of program objectives
• Build and maintain strong relationships with all stakeholders, including federal clients, contractor teams, and internal leadership
• Identify potential risks and develop mitigation strategies to prevent program disruptions. Ensure compliance with federal regulations and company policies
• Champion agile methodologies within the program, facilitating sprint planning, reviews, retrospectives, and daily stand-ups
• Define and track key performance indicators (KPIs) to measure program success and areas for improvement. Regularly report on these metrics to senior management and stakeholders
• Encourage innovation and recommend process improvements to enhance program efficiency and effectiveness

Preferred Qualifications

• Masters Degree in Business or a relevant technical field
• Demonstrated experience supporting the DHS and the Customs and Border Patrol (CBP)
• Demonstrated experience with federal DHS cargo systems and processes, including the DHS Automated Commercial Environment (ACE) and related tools and processes for US Ports of Entry
• Customs and Border Protection background investigation clearance (highly preferred)