Program Manager

Summary

Join Tala, a company on a mission to empower the financially underserved, as a Program Manager to manage projects in the India market. You will support project delivery using Agile practices and Tala's SDLC. This role requires deep expertise in technical and go-to-market program management, Agile methodologies, and experience in high-growth, remote-first environments. You will drive alignment across workstreams, lead program execution, manage risks, and provide updates to stakeholders. The ideal candidate is a leader who excels in fast-paced, ambiguous environments, possesses high emotional intelligence, and has a bias towards action. Tala offers a remote-first approach with offices globally.

Requirements

• 7+ years of Project Management experience with proven expertise in Agile methodologies, concepts, practices, and standards
• 3+ years experience leveraging software development and team collaboration tools like JIRA, Confluence, GoogleDrive, etc
• 2+ years experience using Smartsheets for Project Management
• Demonstrated experience leading business-critical programs, such as go-to-market launches, regulatory readiness, or operations optimization initiatives
• Proven ability to work across non-technical stakeholders, including Commercial, Legal, Compliance, and external partners, to deliver complex cross-functional outcomes
• Experience influencing decision-making with senior stakeholders through structured reporting, escalation management, and clear, concise program storytelling
• Ability to bring clarity in ambiguity, proactively anticipate risks and drive consensus across diverse teams
• Checked ego, humble, empathetic, collaborative, service-oriented attitude of “customer first”
• Strong communication skills. The role will be responsible for cross functional communication, as well as status reporting and risk event updates, so candidates must have strong written and verbal skills
• Practical experience working at high-growth companies with heavy virtual communications
• Flexibility to respond to changing requirements and juggle multiple responsibilities
• Comfortable working both as part of a team and independently - includes the ability to set priorities that accurately reflect the relative importance of job responsibilities and follow through on assignments with minimal direction. This role requires high EQ, comfort in taking ownership, and the ability to understand when escalation is needed
• Experience managing programs across diverse cultural and time zone contexts, with a strong appreciation for localization and global stakeholder alignment
• Ability to coach and mentor others on Agile practices in a replicable, scalable way
• Proven experience managing technical projects and projects for distributed teams across multiple locations
• Experience in managing mobile app development, full stack software development projects in CICD environment, integration with third party APIs

Responsibilities

• Drive alignment across workstreams by partnering with India Operational teams (Legal, Compliance, Business, Finance & CX), Product and Engineering during planning and execution phases
• Lead program and execution of workstreams across the business to successful outcomes by ensuring clarity of goals, timelines, and ownership across teams
• Proactively identify, manage, and resolve risks and cross-functional dependencies to maintain delivery momentum
• Provide timely, consistent, and audience-appropriate updates to stakeholders, ensuring visibility into status, blockers, and resolution paths
• Drive cross-functional momentum by championing a culture of strategic alignment, structured and organic collaboration, and rapid, constructive problem solving, while ensuring psychological safety and accountability across diverse teams

Preferred Qualifications

Experience in managing other technical areas, such as BI, Data Engineering, IT are nice to have