Program Operations Manager

Summary

Join The Change Collective as their Program Operations Manager to lead local and national programming project management and event operations. You will manage operational needs related to program implementation, event planning, budget tracking, resource creation, and partnership management. This role demands an entrepreneurial mindset to streamline processes, save costs, and increase impact. The ideal candidate is a servant-leader and culture-builder committed to building a national network of local leaders. The Change Collective is a national network housed within Civic Nation, focused on addressing social isolation, political polarization, and civic disengagement. This position offers a competitive salary and comprehensive benefits package.

Requirements

• 2+ years of demonstrated experience in project management, administrative and operations support
• Relevant background in non-profit, education, corporate and/or civic engagement settings
• Experience being the on-site point of contact for catering, location facilities, and staff for in-person events
• Demonstrated experience managing systems and processes
• Strong project management skills, including development of long-term project planning, and ability to project manage big digital and in-person events
• A strong commitment to both Civic Nation and Change Collective’s mission, including a commitment to the importance of building strong civic infrastructure in communities
• Outstanding attention to detail and ability to keep your materials organized, including thoughtful and professional communication to participants, partners, and team members
• Entrepreneurial spirit and mindset
• Ability to work independently and in a team environment
• Excellent analytical, writing, and communication skills
• Ability to travel (up to 25%)

Responsibilities

• Manage operational needs related to programmatic implementation, in-person and online convening needs, budget and finance tracking, and partnership management tracking
• Oversee operational management of all program needs, including securing venues, booking staff and participant travel logistics, organizing food and beverage delivery, and handling inventory and other materials
• Liaise and coordinate with the Civic Nation Operations and Finance teams
• Serve as project management lead for team operations such as, but not limited to setting meeting agendas, crystallizing action items and workflow, creating team calendars, building team-bonding activities, and providing administrative support to the executive director
• Manage the platforms and process for recruitment and onboarding for new Cohort Members to read and vet applications and/or nominations, implement the interview and acceptance process, and manage communication with participants
• Support the Learning Design team as needed, including curating resources and creating slide decks that support in-person and online learning experiences for Change Collective Members
• Continuously update community partnership engagement tracker
• Create and own the official program calendar and send event communication to Change Collective Members and other relevant stakeholders
• Other duties as assigned and special projects as assigned

Benefits

• 100% employer-paid health, dental, and vision insurance for employees
• Flexible paid time off
• Paid family & medical leave
• Access to a 401k plan