Program Manager, Operations

Summary

Join Xometry, a leading digital marketplace connecting manufacturers and buyers, as a Program Manager. You will oversee and drive the successful execution of key programs and projects, collaborating with cross-functional teams to ensure on-time and within-scope completion. This strategic role requires strong leadership and experience managing complex programs, preferably within the automotive industry. You will manage project plans, lead teams, define and execute program initiatives, and effectively communicate program status. Data management and documentation skills are essential, along with strong problem-solving and communication abilities. The position offers remote work flexibility.

Requirements

• Able to work on a self-initiated basis or in a team environment
• Multitasking team player with hands on approach
• Broad general experience in the manufacturing field, specifically CNC/Sheet Metal/Stamping/Die Casting/Extrusions
• Strong facilitator and problem solver
• Outstanding verbal, written communication and presentation skills
• Customer Service oriented
• Willingness to travel to manufacturing and customer locations
• Elaborate on the duty around facilitation of technical/manufacturing/engineering problem solving, leveraging expertise from key stakeholders

Responsibilities

• Provide and manage project plan in line with customer and internal requirements
• Lead cross-functional program team to meet product, quality and budget deliverables
• Lead the definition and execution of program initiatives to drive quality, delivery and financial objectives, providing hands on support as required
• Assess and manage program execution and effectively escalate issues
• Partner with customer and functional teams in program problem solving
• Effectively communicate program status through regular reporting and customer or internal reviews
• Utilize data management systems including but not limited to Xometry ERP, Salesforce, Tableau, Looker, purchasing systems, financial systems and tooling and capital tracking systems
• Document program according to Xometry and customer requirements, including Xometry ERP and ASANA or other project management tools
• Manage to outcomes. Flawless launch metrics (Customer Experience, Program Timeline Adherence, Delivery and Quality objectives, Program Financial Results)

Preferred Qualifications

PMP Certificate

Benefits

#LI-Remote