Program Strategist

Summary

Join Nava, a leading consultancy, and help us revolutionize government services. As a Program Strategist, you will collaborate with project teams and government partners to design and build user-centric digital services. You will bridge the gap between policy and product design, ensuring compliance while prioritizing user needs. Your responsibilities include analyzing policies, translating findings into actionable recommendations, and creating policy documentation. You will also identify opportunities for policy and systems change, conduct program analysis, and track technology and public service design trends. This role requires strong analytical, communication, and relationship-building skills. You will be a strategic thinker, adept at synthesizing complex information and making impactful decisions.

Requirements

• At least 5 years of experience in policy analysis, or a combination of relevant graduate-level education and experience
• Hands-on experience analyzing, interpreting, or implementing Medicaid policies and programs
• Strong ability to build and nurture relationships with both internal teams and external partners
• Self-directed and comfortable working independently with minimal supervision
• Excellent verbal and written communication skills, including technical and policy contexts
• Understanding of public programs, ideally at multiple levels of government
• Ability to document research processes, findings, and recommendations clearly, concisely, and in an organized manner
• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Responsibilities

• Perform in-depth analysis of federal and state statutes and regulations for benefit programs such as Medicaid, Paid Family Leave and WIC
• Analyze policies and regulations and translate findings into practical recommendations that inform product architecture, technical requirements, and delivery plans
• Produce clear, plain-language policy documentation that supports delivery teams in understanding policy and regulatory contexts to inform project choices
• Create artifacts, such as policy briefs and process flows, to support decision-making and prioritization
• Deliver formal and informal written and oral presentations on policy information to diverse audiences
• Identify regulatory constraints early in project lifecycles and propose solutions that maintain compliance while supporting user-centered design
• Distinguish between policy mandates and operational or technical decisions influencing program processes
• Track legislation and policy reform efforts to help Nava identify risks, dependencies, stakeholders, and areas where we can make a positive impact

Preferred Qualifications

• Skilled in analyzing public programs through qualitative and quantitative research to guide government implementation decisions and propose practical solutions
• An adaptive, empathetic, collaborative, and positive mindset
• Highly resourceful, reliable, and detail-oriented
• Comfortable with ambiguous, rapidly-evolving environments with many parallel threads
• Direct experience implementing government program policy and/or operational changes in the context of building technology solutions
• Experience or familiarity working in agile project management environments and applying human-centered design principles
• Available to work during Pacific Standard Time (PST) business hours
• Graduate degree in public policy, public administration, or related field

Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
• Sabbatical leave — earn extended paid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
• Supportive culture — A collaborative and remote-friendly team environment where people genuinely care